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Parts & RMA Lead

4 months ago

Ellenwood, United States Aosom LLC Full time
Job DescriptionJob Description

Aosom is a leader in outdoor equipment, home goods, pet supplies and more.  We are a successful eCommerce company that has planned growth in the United States over the next 5 years. Our business is projected to grow 65% year over year.  This position is for our Ellenwood, GA facility.  Would you like an opportunity to grow with us? 

JOB SUMMARY:
The Warehouse Lead, in collaboration with the Warehouse Manager, directs and coordinates a warehouse team. Helps facilitate inter-department operations, formulates and administers action by performing the following essential functions personally or through employees.

ESSENTIAL FUNCTIONS:

  • Leads the assigned warehouse team to achieve daily, weekly, monthly and annual team and company goals through direction from the Warehouse Manager and proper communication, and delegation.
  • Carries out daily lead responsibilities in accordance with the organization's policies and applicable laws. Plans, participates and coordinates work, trains and motivates, monitors daily performance of warehouse employees; ensures their ability to safely operate material handling equipment to move materials; communicates and participates with the Warehouse Manager to address employee performance/behavioral issues.
  • Enables acceptable performance levels of customer satisfaction, container turn around, undamaged product, staffing, inventory control, security, safety and other warehouse operating functions.
  • Oversees and participates as needed in the container unloading & receiving activities.
  • Handles communication with shipping company to ensure timely delivery, and pick up of product and containers. Completes container receiving tracking form as appropriate.
  • Maintains the inventory integrity by using and overseeing the use of correct warehousing procedures, Warehouse Management System (WMS) use, supplemental WMS equipment use, periodic cycle counts and inventory audits.
  • Coordinates assessments and upkeep of the facility, equipment and racking with the Warehouse Manager to ensure the safe transport and storage of all materials. Ensures daily pickup of work areas to maintain a clean and safe work environment.
  • Reviews warehouse performance reports with the Warehouse Manager and compares to forecast reports to determine department progress toward stated goals and objectives. Coordinates action with the Warehouse Manager as appropriate.
  • Communicates and coordinates inter-team operations with US teams and office.
  • Consistent attendance in compliance of the Aosom Attendance Policy and for the expected performance level of the above duties.

JOB REQUIREMENTS:

  1. Good understanding of and experience with warehousing functions with the ability to detect possible threats to performance and problem solve to prevent poor performance of the facility and employees.
  2. Strong facility management experience, utilizing project management skills
  3. Demonstrated effective leadership skills in setting direction and articulating expectations with excellent communication skills
  4. Flexibility to succeed in a high-growth, high-energy environment; providing hands on support while building a successful team with the Warehouse Manager and Supervisor
  5. Ability to effectively implement standard operating procedures and suggest improvements
  6. Ability to maintain a safety culture in full compliance with company and OHSA requirements
  7. Good math, language and reading skills; intermediate computer skills
  8. Experience in trouble shooting issues with computer systems, PDA scanners, warehouse equipment, etc.
  9. Forklift certified or ability to become forklift certified
  10. Ability to perform physical labor
  11. Bi-lingual in Spanish is a plus

EDUCATION AND EXPERIENCE:

  1. High school degree or GED; or equivalent combination of education and experience
  2. Minimum 2 years’ experience in related experience or role.
  3. Two year’s ERP/WMS experience

SOME OF OUR BENEFITS:

  • A competitive salary and bonus structure
  • Time off benefits to help you strike a healthy work/life integration
  • 401k Plan with a 4% employer match
  • Company subsidized Medical, Dental and Vision
  • Company Paid Life Insurance, AD&D, Short Term and Long-Term Disability
  • Paid Holidays
  • Flexible Spending Account opportunity
  • Employee Assistance opportunity
  • Employee Discount on product
  • Company celebrations that occur throughout the year


We participate in E-Verify

Company DescriptionAosom is a leader in outdoor home and garden, pet supplies, furniture, and more. We have achieved a diverse catalog of popular consumer products that continues to expand as we learn more about our customers and future customers.

Our business is growing We currently have a 200K SF Warehouse in Tennessee, 250K SF Warehouse in New Jersey, 320K SF Warehouse in Atlanta, GA , 441K SF Warehouse in Redlands, CA and 100K SF in Wilsonville, OR.

Aosom continues to gain momentum in a booming industry and we are seeking the achievers who can think big and take action in the fast-paced, competitive field of modern retail.Company DescriptionAosom is a leader in outdoor home and garden, pet supplies, furniture, and more. We have achieved a diverse catalog of popular consumer products that continues to expand as we learn more about our customers and future customers. \r
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Our business is growing We currently have a 200K SF Warehouse in Tennessee, 250K SF Warehouse in New Jersey, 320K SF Warehouse in Atlanta, GA , 441K SF Warehouse in Redlands, CA and 100K SF in Wilsonville, OR. \r
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Aosom continues to gain momentum in a booming industry and we are seeking the achievers who can think big and take action in the fast-paced, competitive field of modern retail.