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Customer Service Representative

2 months ago

Garland, United States Branch 41 Full time
Job DescriptionJob Description

Staff Force is seeking a Customer Service Representative to join their client's team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting company products and services.

Duties:

Handle inbound and outbound customer calls professionally and courteously

Assist customers with product information, pricing, and availability

Utilize sales techniques to promote additional products or services

Perform data entry accurately and efficiently

Analyze customer needs to recommend the best solutions

Maintain a high level of phone etiquette at all times

Skills:

Strong communication skills in English; proficiency in Spanish is a plus

Experience in sales and upselling techniques

Proficient in data entry and ability to analyze customer information

Excellent phone etiquette and customer service skills

Bilingual proficiency is a plus for effective communication with a diverse customer base

Company DescriptionStaff Force Personnel Services: 9786 Skillman St, Dallas, TX 75243
Hours of application: Monday- Friday 9am-2pmCompany DescriptionStaff Force Personnel Services: 9786 Skillman St, Dallas, TX 75243\r
Hours of application: Monday- Friday 9am-2pm