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The UPS Store Associate

1 month ago

Wake Forest, United States The UPS Store #7858 Full time
Job DescriptionJob Description

We are hiring a Store Associate to join our team. We are a locally owned franchise of The UPS Store, opening soon at 12520 Capital Blvd, Ste 401, WAKE FOREST, NC 27587 to serve you.

If you have the ability to remain upbeat and positive throughout the day, while engaging in a fast-paced environment we encourage you to apply

UPS store experience desired.

We are a team of hard-working, fun-loving professionals that enjoy doing a great job and providing the best possible experience for our customers.  Our Center Associates are responsible for delivering world-class customer service. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • You must qualify to become a Notary Public:  you must be at least 18 years old; you must be a legal resident of the U.S. and a resident of NC, you must be able to read, write and speak English, you must have a high school diploma (or equivalent), and no less than 10 years since incarceration, probation, or parole. 
  • Greet customers in a friendly manner, determine customer needs, and how to exceed their expectations.
  • Deliver exceptional customer service through customer engagement and quality product delivery.
  • Be knowledgeable of products and services offered and properly promote them to customers.
  • Identify customer needs and offer additional services which could benefit them.
  • Receive, sort and place mail in mailboxes accurately.
  • Record all sales transactions completely and accurately in Point-of-Sale system.
  • Pack contents for shipping using established procedures and products.
  • Receive and prepare documents for printing and shipment.
  • Receive and process packages for shipping, including lifting and weighing packages, accessing shipment manifesting software, and generating labels.
  • Assist in merchandising the store, including stocking shelves with product, ensuring clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies.
  • Perform end of day duties: reconciliation of cash, checks, credit cards, and all other transactions accurately and in accordance with company policy and procedure.
  • Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate office machines located in retail area.
  • General housekeeping duties and other duties as assigned.

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