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Experienced Dental Office Manager

4 months ago

Columbia, United States Aesthetic Family Dentistry of Columbia Full time
Job DescriptionJob Description

Aesthetic Family Dentistry of Columbia is seeking an experienced Office Manager to lead our dental practice in Columbia, MD The ideal candidate should be personable, dedicated, patient-focused, and have a strong work ethic. Positivity is a must Private practice, solo doctor, two hygienists per day, six operatories and a close-knit experienced team. 

  • 4 DAY WORK WEEK Weekly Patient Hours: MON-THURS 8am-5pm, FRIDAY 8am-2:30pm (every other Thurs/every other Fri)

  • Paid Vacation & Sick after a year

  • Free Dental Care

  • Bonus System in place after 8 months of employment

Responsibilities 

  • Manage day-to-day operations 

  • Fill schedule for providers and coordinate patient flow

  • Welcome and discharge patients in a warm, professional and friendly manner

  • Manage practice revenue cycle and associated insurance claims

  • Input insurance payments accurately and efficiently

  • Manage patient financial accounts

  • Treatment Planning- explaining insurance benefits and financial obligations to patients

  • Provide information and education to patients regarding their treatment 

  • Oversee patient relations and handle patient complaints

  • Help explain office policies to patients

  • Manage compliance with OSHA, state and federal regulations

  • Assign, direct and manage staff duties as assigned

  • Determine staff schedules and find temp coverage as needed

  • Manage the hiring and ongoing performance of staff

  • Onboarding and training of new staff 

  • Coordinate and conduct team meetings

  • Engage in conflict resolution

  • Other duties as assigned

Candidate must have three years of experience managing a Dental Office and be well-versed in dental coding and procedures. Patterson Eaglesoft experience is a plus. We are an In-Network PPO office with a large (and awesome) established patient base. If you’d like to grow with a great and fun team, we would love to hear from you