Customer Service Representative- Manufacturing Industry Only

3 weeks ago

Solon, United States RemX Full time
Job DescriptionJob Description

RemX Staffing is seeking a full-time Customer Service Representative Position can be direct-hire or contract to hire.

Candidates must live in commutable distance to Solon, OH for this fully on-site role.

Hours: Monday through Friday 8:30-5:00 with a 30 minute lunch

Help People and Help Grow Your Career
Do you have the desire, personality, and people skills to work as a staff accountant? How about getting in the door with an exceptional company that offers room to advance your career? We have an immediate opening for a Staff Accountant in a direct hire or contract to hire position that offers competitive pay and benefits and a fun, professional work environment. Don’t miss out on this amazing career opportunity

Responsibilities:

• Maintains business relationships with current customers and prospective customers responding to needs.
• Support Sales team and office by entering orders, contacting customers, and helping generate other documents
for our customers.
• Reviews trends and historical data of customer sales and products.
• Supplies management with oral and written reports on customer needs, problems, interests, competitive
activities, and potential for new products and services. Keeps management informed of sales efforts by
submitting regular activity reports.
• Expedites the resolution of customer problems and complaints.
• Assists in the development of annual marketing strategies including generation of marketing literature and
product promotions.
• Maintains all customer information in SAGE CRM (customer contact software).
• Helps support the office and its ISO requirements and maintenance.
• Performs costing of orders and helps maintain inventory.
• Contributes to team effort as needed.
• Adheres to all company policies, procedures and business ethics
• Performs other duties and assignments as directed by management.

Requirements:

• Undergraduate degree or equivalent work experience including customer service skills.
• 1-3+ years of customer service experience and knowledge of manufacturing is preferred.
• Ability to build strong relationships with customers; understanding their business needs.
• Ability to communicate effectively with both written and oral methods such as email, phone calls, trade
shows, etc.
• Results-orientated and able to work both independently and within a team environment.
• Ability to work well in a fast-paced environment.
• Able to adapt and respond to changing business needs.
• Strong verbal, interpersonal and organizational skills.
• Must be proficient in the Microsoft Office suite and the Internet.
• Attentive to detail.
• Sage/MAS, Act, Constant Contact or any other ERP software is desired.

Find A Job That Works for You

Each and every day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you

Company DescriptionRemX is the professional staffing division of EmployBridge, America’s Leading Workforce Specialist.

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We offer a variety of staffing solutions, including:

Temporary, temp-to-hire, direct hire
Independent contract placements
Executive search
Managed staffing and outsourced workforce solutionsCompany DescriptionRemX is the professional staffing division of EmployBridge, America’s Leading Workforce Specialist.\r
\r
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r
\r
We offer a variety of staffing solutions, including:\r
\r
Temporary, temp-to-hire, direct hire\r
Independent contract placements\r
Executive search\r
Managed staffing and outsourced workforce solutions

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