Sr. Telecom

Job DescriptionJob Description

Job Title: Sr. Telecom and VoIP Engineer
Primary Location: Los Angeles, CA
Position Type: Remote *You must reside in GA, MA, CA, IL, NY, TX, DC Metro Area in order to qualify for this role

Overview

TalentFish is casting a line for a Sr. Telecom and VoIP Engineer. This is a Direct Hire role in Los Angeles, CA (remote). The Senior Telecommunications and VoIP Engineer provides solutions and support for the Firm and maintains the optimal performance of all telecommunications, Cisco VoIP and Webex systems in a global environment.

What You Bring to the Role. (Ideal Experience)

• Perform support for Firmwide/global user moves, adds, changes, deletes and repairs as needed.
• Assist with installation, configuration, maintenance, capacity planning and upgrading of all telecommunication and Cisco VoIP/Webex systems.
• Provide project support, technical support, and vendor escalation as needed to support the telecommunications and Cisco VoIP/Webex environment.
• Perform VoIP router and VoIP/UC server configuration and troubleshooting for the telecommunications and Cisco VoIP/Webex network.
• Prepare, maintain and distribute technical documentation for all assigned systems and projects including processes, procedures, troubleshooting, system design, training and change management using Atlassian Confluence, MS Visio, Word and Excel formats.

What You'll Do. (Skills Used in this Position)

• Bachelor's Degree in related field or equivalent experience in Telecommunications, Cisco VoIP and Webex Cloud Calling Product Support.
• At least 5 years of progressive telecommunications and Cisco VoIP and Webex cloud calling experience in a global environment.
• Cisco voice network certifications or equivalent work experience (CCNA, CCNP, CCVP, CCIE) preferred; and
• Microsoft system certifications (MCP, MCSE), a plus.
• Proficiency migrating Cisco UCM on premise to Webex Cloud Calling Dedicated Instance strongly preferred.
• Expert proficiency in support and maintenance of Cisco unified communication platforms and related voice over internet protocol applications (VolP, Cisco UCM, CUPS, Unity Connection, Expressway, Jabber and Webex Cloud Calling);
• Proficiency installing, supporting and maintain Telecommunication IPLEX/BVoIP SIP Trunks.
• Proficiency configuring and maintaining Cisco voice gateway, CUBE and Client routers, model 44xx and 83xx Series ISR.
• Fundamental proficiency in Microsoft Office Suite, fax server software/FolP (OpenText / Rightfax); and Strong working knowledge of LAN and WAN network design, engineering and management (LAN/WAN, MPLS, VPN, VLAN, SDWAN).

TalentFish is an employee-owned company pioneering a new realm in talent acquisition. We are redefining IT staffing by evolving AI, video screening, and our unique platform. TalentFish focuses on providing the best employee, consultant, and client experience possible. At TalentFish we are an Equal Opportunity Employer; we embrace and encourage diversity

Company DescriptionTalentFish is the next generation of staffing and consulting We leverage AI and video to improve speed to market, provide compelling insights, and improving outcomes for our clients in the highly competitive talent acquisition space.Company DescriptionTalentFish is the next generation of staffing and consulting We leverage AI and video to improve speed to market, provide compelling insights, and improving outcomes for our clients in the highly competitive talent acquisition space.

---