Front Desk Representative

1 week ago

Frisco, United States LNR JOINT VENTURE INC Full time
Job DescriptionJob DescriptionSummary: 

As a Front Desk Representative at Comfort Inn & Suites Frisco you are the first point of contact for our guests and play a crucial role in providing an exceptional customer experience. Your responsibilities will include welcoming and assisting guests, managing reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities:

  1. Guest Interaction: Greet guests warmly and provide a friendly and professional welcome. Answer inquiries, address guest concerns, and provide information about the hotel's facilities, services, and local attractions.
  2. Reservation Management: Handle guest reservations efficiently, ensuring accuracy in booking details. Coordinate with housekeeping and other departments to meet guest needs.
  3. Check-In and Check-Out: Manage the check-in and check-out process, verify guest identification, and process payments accurately. Provide room keys and assist with luggage when necessary.
  4. Telephone and Email Correspondence: Manage incoming calls and emails, taking reservations and addressing guest inquiries promptly and professionally.
  5. Billing and Invoicing: Prepare bills, process payments, and maintain guest accounts. Resolve any billing discrepancies and ensure a seamless payment process.
  6. Safety and Security: Monitor security cameras and ensure the safety and security of guests, staff, and the property. Follow safety protocols and assist in emergency situations as required.
  7. Guest Services: Handle special requests and provide additional services such as wake-up calls, arranging transportation, and delivering messages to guests.
  8. Record Keeping: Maintain accurate records of guest information, reservations, and transactions. Keep the front desk area clean and organized.
  9. Collaboration: Collaborate with other hotel departments, including housekeeping, maintenance, and management, to ensure a smooth operation and address guest needs promptly.
Qualifications:

  • 1 year experience in a hospitality customer service or front desk role is preferred.
  • Strong communication and interpersonal skills.
  • Proficiency in using reservation and billing software systems.
  • Ability to handle cash and process payments accurately.
  • Problem-solving skills and the ability to remain calm under pressure.
  • Knowledge of local attractions and services to assist guests.
  • Professional appearance and demeanor.
  • Flexibility to work varying shifts, including evenings, weekends, and holidays.
Compensation:

The compensation for this position typically ranges from $10  to 13 per hours, depending on experience, work hours, and other factors.

If you are passionate about delivering exceptional guest experiences and enjoy working in a customer-facing role, we invite you to consider a career as a Front Desk Representative at Comfort Inn & Suites Frisco. Join us in providing a warm and welcoming environment for our guests and ensuring their stay is memorable and enjoyable

  • Front Desk Representative

    2 months ago

    Frisco, United States LNR JOINT VENTURE INC Full time

    Summary: As a Front Desk Representative at Comfort Inn & Suites Frisco you are the first point of contact for our guests and play a crucial role in providing an exceptional customer experience. Your responsibilities will include welcoming and assisting guests, managing reservations, and ensuring a smooth check-in and check-out process. Key...

  • Front Desk Representative

    4 weeks ago

    Frisco, United States LNR JOINT VENTURE INC Full time

    Summary: As a Front Desk Representative at Comfort Inn & Suites Frisco you are the first point of contact for our guests and play a crucial role in providing an exceptional customer experience. Your responsibilities will include welcoming and assisting guests, managing reservations, and ensuring a smooth check-in and check-out process. Key...

  • Front Desk Representative

    4 weeks ago

    Frisco, United States LNR JOINT VENTURE INC Full time

    Job DescriptionJob DescriptionSummary:As a Front Desk Representative at Comfort Inn & Suites Frisco you are the first point of contact for our guests and play a crucial role in providing an exceptional customer experience. Your responsibilities will include welcoming and assisting guests, managing reservations, and ensuring a smooth check-in and check-out...

  • Front Desk Representative

    2 months ago

    Frisco, United States LNR JOINT VENTURE INC Full time

    Job DescriptionJob DescriptionSummary:As a Front Desk Representative at Comfort Inn & Suites Frisco you are the first point of contact for our guests and play a crucial role in providing an exceptional customer experience. Your responsibilities will include welcoming and assisting guests, managing reservations, and ensuring a smooth check-in and check-out...

  • Front Desk Representative

    2 months ago

    Frisco, United States LNR JOINT VENTURE INC Full time

    Job DescriptionJob DescriptionSummary: As a Front Desk Representative at Comfort Inn & Suites Frisco you are the first point of contact for our guests and play a crucial role in providing an exceptional customer experience. Your responsibilities will include welcoming and assisting guests, managing reservations, and ensuring a smooth check-in and check-out...

  • Front Desk Representative

    4 weeks ago

    Frisco, United States LNR JOINT VENTURE INC Full time

    Job DescriptionJob DescriptionSummary: As a Front Desk Representative at Comfort Inn & Suites Frisco you are the first point of contact for our guests and play a crucial role in providing an exceptional customer experience. Your responsibilities will include welcoming and assisting guests, managing reservations, and ensuring a smooth check-in and check-out...

  • Front Desk Representative

    1 week ago

    Frisco, United States LNR JOINT VENTURE INC Full time

    Job DescriptionJob DescriptionSummary:As a Front Desk Representative at Comfort Inn & Suites Frisco you are the first point of contact for our guests and play a crucial role in providing an exceptional customer experience. Your responsibilities will include welcoming and assisting guests, managing reservations, and ensuring a smooth check-in and check-out...

  • Front Desk Associate

    2 weeks ago

    Frisco, United States Atrium Hospitality Full time

    Hotel: Frisco Embassy Suites. Front Desk Associate. Full time. Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Starting Hourly Pay: $16.00 At Atrium Hospitality, we want our associates to have positive experiences; Associate, Front Desk, Front Desk Associate, Customer Service, Hospitality, Hotel

  • Front Desk Attendant

    1 week ago

    Frisco, United States Texas Family Fitness Full time

    Summary It’s all about you! The Front Desk Attendant is a critical position in our clubs. You are the face of Texas Family Fitness! The Front Desk Attendant is ultimately responsible for the guest experience. You will be an Ambassador of Texas Family Fitness with a wealth of knowledge about all aspects of club operations. The Front Desk Attendant will...

  • Front Desk Attendant

    1 month ago

    Frisco, United States Texas Family Fitness Full time

    Job DescriptionJob DescriptionSummaryIts all about you! The Front Desk Attendant is a critical position in our clubs. You are the face of Texas Family Fitness! The Front Desk Attendant is ultimately responsible for the guest experience. You will be an Ambassador of Texas Family Fitness with a wealth of knowledge about all aspects of club operations. The...

  • Front Desk/Host

    1 month ago

    Frisco, United States Dave & Buster Full time

    Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K,...

  • Medical Front Desk Representative

    2 weeks ago

    Frisco, United States Accident Centers of Texas Full time

    Job DescriptionJob DescriptionAt the Accident Centers of Texas, we are looking for a friendly, outgoing, confident and experienced Medical Front desk Individual to join our practice in our Frisco Clinic!Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts and coordinate with other departments for record...

  • Front Desk Associate

    1 month ago

    Frisco, United States Crunch Fitness - CR Holdings Full time

    Job DescriptionJob DescriptionFront Desk Associate​Here We GROW Again!  Are you a potential Front Desk Associate and ready to leave average in the past?  Be a part of one of the greatest growth stories ever told in the fitness industry. With 50+ locations currently and 100+ locations planned; our Front Desk Associate position offers a tremendous...

  • Front Desk Associate

    4 weeks ago

    Frisco, United States Crunch Fitness - CR Holdings Full time

    Job DescriptionJob DescriptionFront Desk Associate​Here We GROW Again!  Are you a potential Front Desk Associate and ready to leave average in the past?  Be a part of one of the greatest growth stories ever told in the fitness industry. With 50+ locations currently and 100+ locations planned; our Front Desk Associate position offers a tremendous...

  • Front Desk Associate

    2 weeks ago

    Frisco, United States Emler Swim School Full time

    Job DescriptionJob Description Are you looking for an exciting job that keeps you connected with children and their families? Join Emler Swim School as a Front Desk Associate! Welcome our customers and their children with excitement into our swim school and assist families with current enrollments and new registrations for swim lessons. This role is for...

  • Front Desk Associate

    2 days ago

    Frisco, United States Emler Swim School Full time

    Job DescriptionJob Description Are you looking for an exciting job that keeps you connected with children and their families? Join Emler Swim School as a Front Desk Associate! Welcome our customers and their children with excitement into our swim school and assist families with current enrollments and new registrations for swim lessons. This role is for...

  • Front Desk Attendant

    2 weeks ago

    Frisco, United States Castle Group Full time

    Overview: Responsible for professional, effective and efficient handling of all residents’ requests and needs upon entering the community.   The Front Desk/Concierge or Desk Attendant also provides exemplary service in a manner consistent with the values and mission of the Castle Group.  He or she performs all responsibilities while demonstrating...

  • Front Desk Agent

    2 weeks ago

    Frisco, United States Aimbridge Hospitality Full time

    Pay Range $16.00 - $17.00/ HR (Full Time) If you are looking for a great growth opportunity, look no further. The AC and Residence Inn Dallas Frisco is a unique complex that offers two brands under one roof. Our properties offer a combined 300 rooms Front Desk, Agent, Hospitality, Operations, Hotel, Reservations

  • Front Desk Agent

    1 month ago

    Frisco, United States Omni Hotels Full time

    Location The new Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it's the new social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate...

  • Front Desk Agent

    4 weeks ago

    Frisco, United States Omni Hotels Full time

    Location The new Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it's the new social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate...