Collections Analyst

3 weeks ago


Des Moines, United States Palmer Group Full time
Job DescriptionJob Description

Due to continued success, Palmer Group is working with a local Des Moines company in their effort to add a Collections Analyst to their team. The selected individual will be responsible for building and maintaining relationshps with new and existing customers, including communicating through any discrepancies and resolving past due accounts. This family-owned company has over 80 years of experience in their field. Apply today to learn more 

Responsibilities:

  • Process credit applications for new customer accounts and evaluate credit worthiness
  • Complete new customer account setup
  • Assist with approval/denial of orders on hold and review questionable accounts for changes in their credit worthiness
  • Contact customers regarding past due balances
    Communicate and negotiate with customers to resolve discrepancies and/or issues with their account
  • Recommend and implement appropriate actions to be taken on delinquent accounts
  • Prepare monthly reports summarizing past due accounts and make recommendations for bad debt write offs
  • Assist manager in daily and long-term duties and responsibilities relating to credit and collections

Requirements:

  • Bachelor’s Degree within Business or Accounting preferred
  • 2+ years of credit, collections and customer service experience required
  • Excellent interpersonal and communication skills, written and verbal, with the ability to communicate with individuals throughout all levels of the organization and customers alike
  • Customer focused and ability to quickly establish and cultivate relationships
  • Quality-driven and results-oriented
  • Ideal candidate should be detail-oriented, organized, dependable and a team player

Work Model: 

  • On Site 
Company DescriptionPalmer Group is a premier employment agency. Since 1998 we have been a leading resource in providing employment solutions. With consistency and confidence, our experts partner with our clients and candidates as they navigate the evolving job market.

Our employment solutions include temporary and contract staffing, direct-hire placement, as well as additional job seeker services, employer services, and managed services.

We are an employee-owned company founded on strong ethics, values, and a passion for making lives better. Our employees are committed professionals that are passionate about helping others and forming relationships that matter.

Through our relationships, we’ve built a client roster that ranges from local to Fortune 500 companies in a variety of industries and have developed a vast network of high-quality candidates from entry to executive-level experience.

Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.Company DescriptionPalmer Group is a premier employment agency. Since 1998 we have been a leading resource in providing employment solutions. With consistency and confidence, our experts partner with our clients and candidates as they navigate the evolving job market. \r
\r
Our employment solutions include temporary and contract staffing, direct-hire placement, as well as additional job seeker services, employer services, and managed services. \r
\r
We are an employee-owned company founded on strong ethics, values, and a passion for making lives better. Our employees are committed professionals that are passionate about helping others and forming relationships that matter. \r
\r
Through our relationships, we’ve built a client roster that ranges from local to Fortune 500 companies in a variety of industries and have developed a vast network of high-quality candidates from entry to executive-level experience. \r
\r
Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.
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