Shift Leader

2 weeks ago


Greenville, United States Sully's Steamers Downtown Greenville Full time
Job DescriptionJob DescriptionBenefits:
  • Travel opportunities
  • Great tips
  • Advancement opportunities
  • Free meals
  • Flexible schedule
  • Paid time off

Company Overview
Sully's Steamers creates delicious sandwiches by placing excellent ingredients between two halves of a bagel. The sandwich is placed in a steamer, creating a hot, melty, tasty meal that no other concept creates. We are committed to providing a joyful work environment fostered by a crew of like-minded hospitality professionals.

Job Summary
The Shift Leader is responsible for effectively leading Sullys Steamers Restaurant according to operational policies and procedures. This position reports to the General Manager/AGM.

Responsibilities
  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor.
  • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. As well as maintain a professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
  • Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
  • Responsible for ensuring consistent, high-quality food preparation and service.
  • Ensure positive guest service in all areas. Respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests.
  • Provide direction to employees regarding operational and procedural issues.
  • Follow up with employees on assigned tasks and monitor training of employees during shifts.
  • Develop employees by providing ongoing feedback and establishing performance expectations.
Qualifications
  • Knowledge of computers (MS Word, Excel, Google Suite).
  • Proficient in the following dimensions of restaurant functions: food planning and preparation, security, company policies and procedures, and personnel management.
  • Must possess a valid driver's license.
  • Must be eligible to work in the United States.
  • Must be willing to submit to a background check.



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