Medical Front Desk

3 weeks ago


Jupiter, United States Retina Group of Florida Full time
Job DescriptionJob Description

We have full-time position open Jupiter office.

The Retina Group of Florida is a multi-physician, multi-office and growing ophthalmology practice specializing in diseases of the retina. We are currently seeking a full-time patient coordinator to join our team in our northern locations in Palm Beach County. The Retina Group of Florida prides itself on first class patient care, rewarding work environment and creating pathways for employee growth. The patient coordinator position is full-time with excellent benefits.

The patient coordinator is a vital part of the office team as the first point of contact with the patients. Patient coordinator's are responsible for answering phones, greeting patients, scheduling appointments and collecting copays in a professional and friendly manner.

Patient Coordinator Responsibilities:

  • Answer phones timely
  • Schedule patient appointments
  • Collects co-payments and outstanding balances
  • Filing, faxing and other miscellaneous front desk tasks
  • Knowledge of multiple insurances, referral and authorization process
  • Troubleshoot insurance claims issues
  • Develop competency with EMR and practice management system

Patient Coordinator Qualifications:

  • Excellent communication skills
  • Flexibility with hours and local area travel
  • Computer proficiency for an office nearly 100% electronic (Scanning, uploading, downloading, document transfer)
  • Ability to work in multiple software programs/applications
  • Exhibit patience and compassion
  • Ability to prioritize tasks properly

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