Front Desk Agent

4 weeks ago

Dothan, United States Best Western Inn and Suites, Dothan Al Full time
Job DescriptionJob Description
  • Manage online, phone and in-person room reservations
  • Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
  • Take payment from customers
  • Respond to guests’ issues and complaints in a friendly, timely manner
  • Explain local amenities and attractions to guests
  • Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
  • Must be flexible and able to work 7a-3p, 3p-11p, and/or 11p-7a
  • Experience preferred

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