Representative, CBO Client Billing
2 weeks ago
Job Title: Client Billing Representative
Department: Client/Research Billing Department
Reports to: Department Manager
FLSA Status: Non-Exempt
Revised: September 2022
SUMMARY: Responsible for working client research accounts billed on both invoices and 1500
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Daily:
· Communicates with clients via phone or email in regards outstanding invoices to obtain payment details in both Athena and Epic
· Review research billing grids, protocols, and coverage analysis to determine correct study is being performed and billed
· Review and correct prebill claim edits related to research protocols
· Works closely with KeyBank to provide necessary back-up for payments made via credit card
· Review A/R with contracts to verify charges are entered per contract to ensure contract compliance
· Research payment discrepancies and provide evidence to posting
· Answer internal and external calls and answer questions pertaining to accounts
· Makes manual corrections to invoices via PDF creator for Athena invoices
· Communicate with Supervisor any issues regarding billing discrepancies
Monthly:
· Monitor research account details for non-payments, delayed payments, and other irregularities
· Complete full audits of research clients
As Needed:
· Investigate and resolve customer queries
· Process adjustments
· Provide supervisor with details regarding any trends or severely aged A/R
QUALIFICATIONS
To perform this job successfully the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent. At least one-year previous medical A/R follow up experience required. Good computer and keyboarding skills required. Must have knowledge of office software and medical billing software with Athena or Epic experience a plus. Candidate must be able to read, interpret, and/or follow up on an EOB denial as well as understand medical terminology. Previous client billing or research billing a plus.
LANGUAGE SKILLS
Position requires ability to read and comprehend basic instructions, general correspondence, and memos. In addition, ability to write office correspondence, effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization is required.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
-
Analyst, CBO Operations
1 month ago
Chattanooga, United States MedSrv, LLC Full timeJob DescriptionJob DescriptionOperations Analyst, CBOAbout MedSrvAs the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. But it takes more than just technology and technical expertise. It takes innovation, a willingness to adapt, and passion to deliver the best. MedSrv, LLC is the difference in...
-
Analyst, CBO Operations
2 weeks ago
Chattanooga, Tennessee, United States North American Credit Services Full timeOperations Analyst, CBOAbout MedSrvAs the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. But it takes more than just technology and technical expertise. It takes innovation, a willingness to adapt, and passion to deliver the best. MedSrv, LLC is the difference in Revenue Cycle Management.We're...
-
Refund Analyst, CBO
1 month ago
Chattanooga, United States MedSrv, LLC Full timeJob DescriptionJob DescriptionRefund Analyst, CBOAbout MedSrvAs the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. But it takes more than just technology and technical expertise. It takes innovation, a willingness to adapt, and passion to deliver the best. MedSrv, LLC is the difference in Revenue...
-
Refund Analyst, CBO
1 month ago
Chattanooga, United States North American Credit Services Inc Full timeRefund Analyst, CBOAbout MedSrv As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. But it takes more than just technology and technical expertise. It takes innovation, a willingness to adapt, and passion to deliver the best. MedSrv, LLC is the difference in Revenue Cycle Management. We’re...
-
Refund Analyst CBO
1 month ago
Chattanooga, United States MedSrv, LLC Full timeJob Description Job Description Refund Analyst, CBO About MedSrv As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. But it takes more than just technology and technical expertise. It takes innovation, a willingness to adapt, and passion to deliver the best. MedSrv, LLC is the difference in...
-
Refund Analyst, CBO
4 weeks ago
Chattanooga, United States MedSrv, LLC Full timeJob DescriptionJob DescriptionRefund Analyst, CBOAbout MedSrvAs the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. But it takes more than just technology and technical expertise. It takes innovation, a willingness to adapt, and passion to deliver the best. MedSrv, LLC is the difference in Revenue...
-
Supervisor, CBO Cash Management
5 days ago
Chattanooga, United States North American Credit Services Full timeJob DescriptionJob DescriptionMedical Services Billing Technologies Job Description Job Title: AHS CBO Cash Management SupervisorDepartment: Medical Services – AHS/CBO – Refund DepartmentReports to: Cash Management DirectorFLSA Status: Non-Exempt Revised: August 2022 SUMMARYProvide leadership and coaching for the team in order to accomplish...
-
Specialist, CBO Accounts Receivable Insurance
1 month ago
Chattanooga, United States North American Credit Services Full timeJob DescriptionJob DescriptionAccounts Receivable Representative, CBOAbout MedSrvAs the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. But it takes more than just technology and technical expertise. It takes innovation, a willingness to adapt, and passion to deliver the best. MedSrv, LLC is the...
-
Billing Representative
1 month ago
Chattanooga, United States Ascension Health Full timeDetails * Department: Operations PACE * Schedule: Full-Time; Monday-Friday; 8:00am-4:30pm * Facility:Ascension Living Support Center * Location: Chattanooga, TN * Salary Midpoint: $21.20 per hour Actual compensation offered will vary based on factors including applicable licenses, certifications, education, experience, location, qualifications and...
-
Billing Manager
1 month ago
Chattanooga, United States Husch Blackwell Full timeHusch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations. At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes. Husch Blackwell is committed to retaining, recruiting, developing, and...
-
Specialist, CBO Accounts Receivable Insurance
2 weeks ago
Chattanooga, United States North American Credit Services Inc Full timeAccounts Receivable Representative, CBOAbout MedSrvAs the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. But it takes more than just technology and technical expertise. It takes innovation, a willingness to adapt, and passion to deliver the best. MedSrv, LLC is the difference in Revenue Cycle...
-
Client Service Representative
2 months ago
Chattanooga, United States Apex Solutions Inc Full timeWe are urgently seeking a dedicated and enthusiastic Client Service Representative to join our team. This position is perfect for someone passionate about customer service and eager to make an immediate impact by providing exceptional support to our clients.Who You Are:A proactive individual with excellent communication and interpersonal...
-
Weekend AM Client Service Representative
1 month ago
Chattanooga, United States Innovetive Petcare Full timeWeekend AM Client Service RepresentativeDepartment: ReceptionistsEmployment Type: Part TimeLocation: Chattanooga, Tennessee Compensation: $14.00 - $17.00 / hourDescriptionWe aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We...
-
Outside Sales Representative B2B
1 month ago
Chattanooga, United States EAG-LED Global Lights Full timeJob DescriptionJob DescriptionLED SpecialistSales representative with ZERO sellingEAG-LED GlobalThe world’s largest and most popular, woman owned LED manufacturer.Are you a professional, driven, self-starter who loves the idea of an unlimited income potential without having to be a pushy salesperson?Work with one of America’s Premier LED manufacturers to...
-
Client Service Coordinator
4 weeks ago
Chattanooga, United States AccentCare, Inc. Full timeJob DescriptionJob DescriptionOverviewWhy You’ll Love Being a Client Service Coordinator at AccentCareDo you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Service Coordinator role.When you join AccentCare, you become part of a team that is not only...
-
Client Service Coordinator
4 weeks ago
Chattanooga, United States AccentCare, Inc. Full timeJob DescriptionJob DescriptionOverviewWhy You’ll Love Being a Client Service Coordinator at AccentCareDo you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Service Coordinator role.When you join AccentCare, you become part of a team that is not only...
-
Client Service Coordinator
4 weeks ago
Chattanooga, United States AccentCare Full timeOverview: Why Youll Love Being a Client Service Coordinator at AccentCare Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Service Coordinator role. When you join AccentCare, you become part of a team that is not only dedicated to their patients,...
-
Patient Service Representative
2 months ago
Chattanooga, United States Siskin Children's Institute Full timeApply Job Type Full-time Description Siskin Children's Institute is seeking to fill a Patient Service Representative (PSR) position. This position will work as part of a team that supports medical and therapy services for children with developmental issues. The PSR must be able to work a flexible schedule and some extended hours. Responsibilities...
-
Patient Service Representative PRN
3 weeks ago
Chattanooga, Tennessee, United States Surgery Partners Full timeJOB TITLE:Patient Service RepresentativeGENERAL SUMMARY OF DUTIES: The Patient Services Representative performs general business office functions that may include some or all of the following: Charge capture and over-the-counter payment posting; Insurance verification and eligibility; Insurance pre-authorization/pre-certifications; Counseling patients and...
-
Account Manager/Customer Service Representative
3 weeks ago
Chattanooga, United States Sunland Specialty Insurance Group LLC Full timeJob DescriptionJob DescriptionSunland Specialty Insurance Group is an independent insurance agency seeking an Account Manager/Customer Service Representative. We are seeking someone with a strong background in commercial lines. This is a unique opportunity for someone to join our team who is flexible, resourceful, possesses technical knowledge and...