Guest Service Agent

4 weeks ago


Rancho Cordova, United States Rancho Cordova Homewood Suites by Hilton Full time
Job DescriptionJob Description

Guest Service Agent/Front Desk Agent


Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent

What We Offer:

  • Career advancement opportunities
  • Employee discounts
  • Competitive pay
  • Flexible work schedule
  • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
  • Paid vacation


What we are looking for:

  • 0 – 1+ year of customer service experience
  • Passionate about hospitality and creating an exceptional guest experience.
  • Ability to handle confidential information, including guest records, with a high degree of integrity.
  • Ability to answer and route calls as appropriate; takes guest messages with accuracy.
  • All other duties as assigned.

Qualifications

Education

Preferred

  • High School degree or better




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