Field Dispatcher
4 weeks ago
Job Title: Field Dispatcher
Reports To: Service Manager
Job Summary:
Responsible for maintaining the scheduling of all field work, communicating and advising customers (both external and internal) of all aspects of repairs, and enforcing company’s policies and procedures.
Responsibilities:
• Coordinate field repairs, services, and maintenance of equipment
• Direct troubleshooting, inspection, repair and testing of equipment in the field
• Develop and maintain repair schedules for all field personnel on daily basis
• Create work orders and oversees ordering of necessary parts and materials, providing all pertinent information to service department administrative assistant for closing of work orders and invoicing
• Maintain constant communication with customers by providing repair estimates, change recommendations, scheduling, and completion dates for field repairs and services, and obtains customer approval for these services
• Communicate with other internal department by providing repair estimates, change recommendations, scheduling, and completion dates for field repairs or services
• Oversee maintenance condition of all rental units in the field
• Responsible for receiving, pre-delivery and delivery condition of all new equipment in the field, maintaining all necessary records
• Provide schedules for outside vendors and manufacturers
• Responsible for Specialized Tooling utilized in the field, condition of tools, maintenance and updating
• Track the failed parts removed from all machines in the field – customer, internal, or warranty repairs within company guidelines
• Oversee maintenance of field technician service trucks, lube trucks and other service department vehicles for safety, repairs, and maintenance
Education/Experience/Skill:
• Associate Degree or equivalent experience
• Five years’ experience as a heavy equipment technician
• Excellent written and verbal communication skills
• Thorough understanding of basic mechanical, hydraulic, electrical, and structural systems
• Knowledge of company’s parts order system and work order system
• Proficient in Word, Excel and other software programs
• Excellent organizational skills
We have other current jobs related to this field that you can find below
-
Field Dispatcher
4 weeks ago
Pembroke Pines, United States LINDER INDUSTRIAL MACHINERY COMPANY Full timeJob Title: Field Dispatcher Reports To: Service Manager Job Summary: Responsible for maintaining the scheduling of all field work, communicating and advising customers (both external and internal) of all aspects of repairs, and enforcing company’s policies and procedures. **Responsibilities**: - Coordinate field repairs, services, and maintenance of...
-
Field Dispatcher
2 months ago
Pembroke Pines, United States Linder Industrial Machinery Full timeJob Title: Field Dispatcher Reports To: Service Manager Job Summary: Responsible for maintaining the scheduling of all field work, communicating and advising customers (both external and internal) of all aspects of repairs, and enforcing company’s policies and procedures. Responsibilities: • Coordinate field repairs, services, and maintenance of...
-
Security Dispatcher
1 week ago
Pembroke Pines, United States FPI Security Services Full time**Why join FPI Security Services?** **Key Responsibilities** - Operate our dispatch system efficiently, guaranteeing prompt responses to alarms, emergencies, and security incidents. - Serve as the central point of contact for our security team, managing deployment and delivering essential information to field personnel. - Keep comprehensive and precise...
-
HVAC Service Dispatcher
4 weeks ago
Pembroke Pines, United States Air Pros Full timeAbout the OrganizationDescription We are looking for THE BEST HVAC Service Dispatcher in the industry to join our Team!Why Work Here? Training/Development/Resources Toward Your Future Success Full Company Benefits Best Work Culture/Team in the Industry Company Pressed UniformsJob Duties Include: Receive dispatched work orders for HVAC service calls via fax...
-
Security Dispatcher
5 days ago
Pembroke Pines, Florida, United States FPI Security Services Full timeWhy join FPI Security Services?Key Responsibilities Operate our dispatch system efficiently, guaranteeing prompt responses to alarms, emergencies, and security incidents. Serve as the central point of contact for our security team, managing deployment and delivering essential information to field personnel. Keep comprehensive and precise records of all...
-
Route Supervisor
4 weeks ago
Pembroke Pines, United States Waste Pro Full timeLead the Way: Join Us as a Route Manager at Our Pembroke Pines Location! SUMMARY OF POSITION:The Residential Route Supervisor is responsible for supervising the daily service delivery to residential Waste Pro customers ensuring safe, timely, and cost effective delivery of contracted services in accordance with Waste Pro practices, procedures, and applicable...
-
Transportation Manager
4 weeks ago
Pembroke, United States Southeastern Integrated Care LLC Full timeJob DescriptionJob DescriptionSummary: The Transportation Manager is responsible for the overall operations of the transportation division including safety, compliance, equipment, and staff. This individual will also develop and direct operational policies and procedures to ensure safety and efficiency in all transportation activities. POSITION SUMMARY:...
-
Transportation Manager
3 weeks ago
Pembroke, United States Southeastern Integrated Care LLC Full timeJob DescriptionJob DescriptionSummary: The Transportation Manager is responsible for the overall operations of the transportation division including safety, compliance, equipment, and staff. This individual will also develop and direct operational policies and procedures to ensure safety and efficiency in all transportation activities. POSITION SUMMARY:...
