Bookkeeper - Office Manager

3 weeks ago


Dallas, United States Tel-Guard Alarm Systems Full time
Job DescriptionJob Description

We are looking to hire an Office Manager to join our team You will be responsible for overseeing the administrative activities of the organization. We are a small family-owned business and you will be generally working by yourself in our office to manage customer calls and general accounting.

Job Duties

  • Receive customer calls, answering routine questions and requests, and taking messages for service technicians
  • Monitor email for customer inquiries or requests and respond to customers in a timely manner or forward their emails to the appropriate person to handle
  • Review daily reports and inform technicians when there are problems with a customer’s alarm system
  • Set up accounts for new customers in both monitoring and billing systems
  • Make updates on existing customer accounts when needed
  • Cancel accounts in both monitoring and billing systems
  • Maintain up-to-date customer billing information
  • Issue customer invoices

Required Skills, Knowledge, and/or Abilities

  • Knowledge of Sage/Peachtree is required
  • Organized and detail-oriented
  • Good record-keeping skills
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Excel
  • Competent in Microsoft Outlook & Word
  • Able to work independently
Company DescriptionWe are one of the oldest, private and family-owned alarm companies in North Dallas. We do all of our own service and installation with our highly trained and state-licensed technicians. We do our monitoring locally at our UL and FM-approved central station.Company DescriptionWe are one of the oldest, private and family-owned alarm companies in North Dallas. We do all of our own service and installation with our highly trained and state-licensed technicians. We do our monitoring locally at our UL and FM-approved central station.
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