Medical Receptionist

3 weeks ago

Covington, United States Soine Dermatology and Aesthetics Full time
Job DescriptionJob Description

Medical Front Desk Receptionist

Soine Dermatology & Aesthetics is a highly respected, dermatology and aesthetic clinic in Hammond and Covington, LA serving the entire North Shore area. We offer medical, cosmetic and laser treatments.

Responsibilities:

  • Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
  • Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
  • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying providers of patient’s arrival and reviewing service delivery compared to schedule.
  • Communicates product and cosmetic procedure information to patients.
  • Ensures availability of treatment information by filing, scanning and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information, recording and collecting patient charges and payments.
  • Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
  • Maintains operations by following policies and procedures, reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.

Qualifications:

  • 5 or more years of experience in customer service preferred
  • Must be available Monday- Friday between the hours of 7:45 and 5:00.
  • Must be available to work both the Covington and Hammond office
  • Ability to prioritize multiple tasks in a fast-paced environment and adapt to challenges quickly
  • Effective verbal and written communication skills and the ability to present information clearly and professionally to individuals throughout the patient care process
  • Team player with a friendly, caring attitude
  • Excellent organization skills with meticulous attention to detail
  • Ability to preserve confidentiality of information
  • Experience with Epic software is preferred
  • Bilingual - Spanish speaking candidates encouraged

Benefits:

  • Competitive pay
  • 40 hours per week, No weekends
  • Employee discounts on products and cosmetic procedures

Job Type: Full-time

Salary: From $15.00 per hour

Benefits:

 

  • 401(k) matching
  • Employee discount
  • Health insurance
  • Paid time off
  • Uniform allowance

 

Schedule:

 

  • 8 hour shift
  • Monday to Friday
  • No weekends

 

Work Location: In person

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