Service Technician

3 weeks ago


Moonachie, United States Rondo Inc Full time
Job DescriptionJob Description

Join a world-class company with great health benefits

Responsibilities:

  • Field Service, troubleshoot electrical and mechanical industrial equipment issues, repair and install all equipment sold by Rondo at customer’s site.
  • Provide electrical and mechanical technical help via phone and e-mail. Help within the Parts Department.
  • Travel when requested, via air travel and locally via auto. Approximately 50% local or overnight travel within the USA.
  • *Company van is provided.

Key knowledge / experience needed:

  • A good understanding of industrial type equipment
  • A good understanding of electrical and electrical controls
  • A good understanding of electrical schematics
  • A good understanding of mechanical function and repair
  • Field service experience
  • Good customer and reporting skills

Functions and Tasks:

  • Electrical troubleshoot and repair all equipment sold by RONDO
  • Mechanical troubleshoot and repair all equipment sold by RONDO
  • To provide all technical service and support in a timely manner and in accordance with established company protocols.
  • Sell Preventive Maintenance Contracts
  • Sell Recommended Spare Parts
  • Install all equipment sold by RONDO
  • Commission / Demo all RONDO equipment
  • Proper paper work must be filled out and completed prior to leaving the job-site.
  • Technical phone and e-mail support
  • Parts processing when available

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