Service Technician
4 weeks ago
Join a world-class company with great health benefits
Responsibilities:
- Field Service, troubleshoot electrical and mechanical industrial equipment issues, repair and install all equipment sold by Rondo at customer’s site.
- Provide electrical and mechanical technical help via phone and e-mail. Help within the Parts Department.
- Travel when requested, via air travel and locally via auto. Approximately 50% local or overnight travel within the USA.
- *Company van is provided.
Key knowledge / experience needed:
- A good understanding of industrial type equipment
- A good understanding of electrical and electrical controls
- A good understanding of electrical schematics
- A good understanding of mechanical function and repair
- Field service experience
- Good customer and reporting skills
Functions and Tasks:
- Electrical troubleshoot and repair all equipment sold by RONDO
- Mechanical troubleshoot and repair all equipment sold by RONDO
- To provide all technical service and support in a timely manner and in accordance with established company protocols.
- Sell Preventive Maintenance Contracts
- Sell Recommended Spare Parts
- Install all equipment sold by RONDO
- Commission / Demo all RONDO equipment
- Proper paper work must be filled out and completed prior to leaving the job-site.
- Technical phone and e-mail support
- Parts processing when available
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