Night Auditor/Front Desk Agent

2 weeks ago


Langhorne, United States Sheraton Bucks County Hotel Full time
Job DescriptionJob Description

We are seeking a Night Auditor/Front Desk Agent to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

  • Register and assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect payment from departing guests
  • Keep records of occupied rooms and guests
  • Communicate pertinent guest information to designated departments

Qualifications:

  • Previous experience in customer service, front desk service, or other related fields
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills
Company DescriptionOUR STORY

Remington is a dynamic, growing, independent hotel management company with over 40 years of experience in the hospitality business. Providing top-quality service in the areas of project management, property management and condominium hotel management, Remington's track record of success demonstrates a unique understanding of the hotel business in all phases of the economic cycle. Our culture across these disciplines is centered on achieving results. At Remington, we believe that our people are the ultimate source of our competitive advantage. We are proud of our reputation for consistently delivering outstanding results to owners and investors, as well as our brands, guests, and associates. As a result of our success, Remington has earned the moniker of the place where passionate people ThriveTMCompany DescriptionOUR STORY\r
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Remington is a dynamic, growing, independent hotel management company with over 40 years of experience in the hospitality business. Providing top-quality service in the areas of project management, property management and condominium hotel management, Remington's track record of success demonstrates a unique understanding of the hotel business in all phases of the economic cycle. Our culture across these disciplines is centered on achieving results. At Remington, we believe that our people are the ultimate source of our competitive advantage. We are proud of our reputation for consistently delivering outstanding results to owners and investors, as well as our brands, guests, and associates. As a result of our success, Remington has earned the moniker of the place where passionate people ThriveTM

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