Desktop Engineer

Top technical skills:

1. Windows desktop patching
2. Image and application administration (via SCCM or KACE
3. Configuration, Applications Deployments ,
4. Build, provision and manage images  
5. Scripting (PowerShell) 

• Design, configure, and manage baseline desktop operating systems
• Act as Tier 3 escalation for desktop environment
• Install, configure, and maintain desktop environments using Microsoft Operating Systems and Office 365 applications.
• Create and maintain Active Directory and Remote Access/VPN User accounts
• Create/deploy/maintain mandated secure Group Policy solutions and trouble-shoot security implications with affected applications
• Deploy and support Windows 11 golden images across both Mac and Windows platforms.
• Active Directory forests, domains, group policy management, OU/security group/user/computer object administration.
• Windows Admin experience including: Windows desktop patching, desktop virtualization, deploying and trouble-shooting Group Policy Objects (GPOs).
• Utilize Microsoft Intune and Microsoft Autopilot for streamlined device provisioning, mobile device, and application management to ensure endpoint security compliance and configuration management.
• Assist in the deployment of updates and patches for software and systems.
• Provide technical support for both on-site and remote employees, resolving issues related to hardware, software, and networking.
• Collaborate with IT security teams to implement security measures that protect company data and comply with industry regulations.

• System installation, configuration, administration, troubleshooting, performance tuning, preventative maintenance.
• Common Windows roles, features, and services, such as file shares, replication, print services
• Lifecycle management solutions that track software inventory, deploy security patches, and administer software distribution
• Scripting with Windows command line, PowerShell, virtual basic, etc.