Service Technician/Installer
2 weeks ago
The Fireplace Installer will be responsible for the on-time installation of fireplaces. Accurately and carefully, load/unload & install products for customers in excellent condition. Address all customers in a courteous, respectful manner at all times. Communicate via company cell phone; report any installation issues to install manager & site Supers.
Duties and Responsibilities:
- Load and inspect all products to be installed for that day
- Review all paperwork before leaving warehouse to insure you have all the correct information and materials needed for installs
- Ensure absolute customer satisfaction in all forms of communication.
- Drive safely at all times when in company vehicle. Follow all company policies with regard to driver safety and distracted driving.
- Inspect Jobsite for safety and readiness
- Review paperwork for job site readiness so that install can be completed on first time.
- Safely bring all products necessary for install into area where work will be completed by utilizing all materials handling equipment needed.
- Follow all install policies and procedures as outlined by manufacturer installation manual
- Complete all work for each job while still on site. Take appropriate photographs and complete all paperwork as outlined in standard work procedures.
- Communicate with job superintendent, Fireplace install manager and sales representative if any issues occurred when fireplace was not completed.
- Once day’s work is completed, return to warehouse.
- Turn in paperwork to install manager to review (along with photo card)
Requirements:
Valid driver's license
Reliable transportation
Able to climb ladders and work on roofs
Able to lift and carry heavy materials (50+ lbs.)
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