Guest Service Agent

2 weeks ago


Gulfport, United States StepStone Hospitality Inc. Full time
Job DescriptionJob DescriptionDescription:

Front Desk

Register and assign rooms to guests.

Issue room key and escort instructions to Guest Service Agent or directly to guest.

Sort and track incoming mail and messages.

Transmit and receive messages using all communication avenues.

Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.

Keep record of room availability and rate.

Compute bill, collect payment, and make change for guests.

Make, confirm, and cancel reservations via all communication avenues.

Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.

Make reservation, transportation, or entertainment reservations for guest.

Deposit guest valuable in hotel safe deposit box.

Ability to accurately use various office software.

Have a full working knowledge and expertise of each shift including night audit.

Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.

Ability to accurately report information.

Ability to assist with various office tasks as needed.

Ability to scrupulously follow all StepStone and hotel policies and procedures.

Attend required meetings.

Projects and assignments are completed thoroughly, professionally, and with care.

Adjusts to high-pressure conditions and is open to change.

Assumes responsibility for personal growth and development.

Must have a comprehensive knowledge of all hotel departments and functions.

Must have good mathematical and computer skills.

High school education required. Relevant training and experience and additional education preferred.

CPR and first aid training preferred.

Additional language ability preferred.


EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



Requirements:



  • Guest Service Agent

    2 weeks ago


    Gulfport, United States StepStone Hospitality Full time

    Front Desk Register and assign rooms to guests. Issue room key and escort instructions to Guest Service Agent or directly to guest. Sort and track incoming mail and messages. Transmit and receive messages using all communication avenues. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel...


  • Gulfport, United States Bryan Jacobs - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewI am seeking dynamic insurance professionals for the office of Bryan Jacobs - State Farm Agent who are interested in helping my business grow through value based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast paced environment, then this is your...

  • Front Desk Agent

    4 weeks ago


    Gulfport, United States CUSA, LLC Full time

    Now Hiring: Hotel Front Desk AgentCUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites Gulfport, MS. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and...

  • Front Desk Agent

    1 month ago


    Gulfport, United States CUSA Full time

    Now Hiring: Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites Gulfport, MS. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and...

  • Front Desk Agent

    1 month ago


    Gulfport, United States CUSA, LLC Full time

    Job DescriptionJob DescriptionNow Hiring: Hotel Front Desk AgentCUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites Gulfport, MS. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our...

  • Front Desk Agent

    4 weeks ago


    Gulfport, United States commonwealth Hotels Full time

    Description Position at Residence Inn Gulfport Biloxi Airport Come Join Our Team! Currently, we are looking for a top-performing Guest Service Agent/Front Desk Clerk/Front Desk Agent . We’re searching for a motivated individual eager to give excellent customer service to our hotel guests and ensure they have all they need during their stay. As...

  • Account Representative

    2 months ago


    Gulfport, United States Rocky Eleuterius - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Gulfport, MS is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Rocky Eleuterius - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto,...


  • Gulfport, United States Clint Malone - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm insurance and financial services products.This...


  • Gulfport, United States Rocky Eleuterius - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Gulfport, MS is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Rocky Eleuterius - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto,...

  • Front Desk Agent

    2 months ago


    Gulfport, United States Sleep Inn & Suites Gulfport Full time

    **Benefits** - We offer many great benefits, including **free early access to your pay** through Homebase. **Responsibilities**: *Greet and welcome guests in a friendly and professional manner *Answer and screen phone calls *Organize and schedule meetings as needed *Maintaining office cleanliness and organization of resources **Qualifications**: *Proven...

  • Vehicle Service Agent

    4 weeks ago


    Gulfport, United States Manon Car Rental, LLC. Full time

    **Immediately hiring! **We are seeking someone **reliable**, **responsible** and a **team player** to join us at Manon Car Rental, LLC., with Avis Budget Group. You'll be appreciated and a valued addition to our team. **About the Role**: As a Vehicle Service Agent you're a key component of our operations. This position is directly responsible for cleaning...


  • Gulfport, United States E.J. Roberts - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with E.J. Roberts - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make...

  • Service BDC Agent

    1 month ago


    Gulfport, United States J. Allen Automotive Full time

    Job DescriptionJob DescriptionService BDC Agent - J. Allen ToyotaThe Service BDC Agent is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.The BDC Agent interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and...

  • Service BDC Agent

    1 month ago


    Gulfport, United States J. Allen Automotive Full time

    Job DescriptionJob DescriptionService BDC Agent - J. Allen FordThe Service BDC Agent is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.The BDC Agent interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and...


  • Gulfport, United States Bryan Jacobs - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Telemarketer with State Farm, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an...

  • Crew Member

    4 weeks ago


    Gulfport, United States Gulf Islands Water Park Full time

    Job DescriptionJob DescriptionGulf Islands Waterpark is the premier family entertainment destination on the Mississippi Gulf Coast. Featuring miles of slides and fun we provide a great summer time getaway for visitors from all over the nation. We are conveniently located in the Gulfport Sportsplex where families comes to play. Gulf Islands Waterpark is...

  • Crew Member

    2 months ago


    Gulfport, United States Gulf Islands Water Park Full time

    Job DescriptionJob DescriptionGulf Islands Waterpark is the premier family entertainment destination on the Mississippi Gulf Coast. Featuring miles of slides and fun we provide a great summer time getaway for visitors from all over the nation. We are conveniently located in the Gulfport Sportsplex where families comes to play. Gulf Islands Waterpark is...


  • Gulfport, United States Pope Insurance Group (A Security National Life Insurance Company Agency) Full time

    Job DescriptionJob DescriptionUnlicensed Candidates need not to applyCalling all life insurance agents who are self-motivated and want a career opportunity in the final expense industry At Senior Life Insurance Company, we are seeking life insurance agents to join our team!Full time openings are available for self-motivated licensed life insurance agents to...


  • Gulfport, United States State Farm Full time

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm insurance and financial services products. This position is with a State...


  • Gulfport, United States Pope Insurance Group (A Security National Life Insurance Company Agency) Full time

    Job DescriptionJob DescriptionUnlicensed Candidates need not to applyCalling all life insurance agents who are self-motivated and want a career opportunity in the final expense industry At Senior Life Insurance Company, we are seeking life insurance agents to join our team!Full time openings are available for self-motivated licensed life insurance agents to...