Account Operations Associate
3 weeks ago
Job Title: Account Operations Associate
Department: Account Management - Walmart
Reports to: Director of Operations - Walmart
Location: Bentonville, AR
Status: Salaried - Full Time
Position Summary:
Reporting to the Director of Operations for Walmart, the Account Operations Associate is responsible for the accurate and timely execution of the day-to-day operational processes on the Walmart account and related projects to Walmart. This role collaborates with the Winston Information Management Team, The Regional Management Team and the Walmart Account Management team to ensure projects are accurately reflected in our operating system, executed timely and within budget.
Key Responsibilities:
- Drive the process of having proposals built, loaded, reviewed, and released as directed and in partnership with the Information Management Team
- Partner with Director of Operations and Walmart Account Management Team on project door changes and date changes. Ensure accurate execution in BOS and that the Regional Management team is aware of the changes
- Review calendars at least one week to ensure proper visit rotation, visits are released at the correct date range, communicating call outs/inaccuracies to the Regional Management Team
- Deliver completed client calendars accurately and on-time as needed
- Support weekly staffing report process by pulling calendar report and manipulating data via Excel PivotTable
- Approve travel expenses twice daily – every morning and afternoon
- Ensure Travel budget is executed efficiently in cost and timing
- Make strategic recommendations on the most efficient travel solves for all brands
- Track additional hours requests and training hours against each project budget
- Maintain client budget files and provide weekly budget updates to Director of Operations
- Support the monthly project closeout process thorough the removal of any open, pending or missed visits and amend funds into contingency. This includes removing additional hours from contingency.
- Provide support to the Director of Operations on special projects and analysis as needed
Required Skills and Experience:
- Prior experience working with Walmart preferred
- 3-5 years of retail, wholesale or branded apparel experience
- BA/BS Degree
- Budget Management, Retail Math and Business Analysis
- Advanced skill level in Microsoft Office, including Excel, and the ability to quickly master our internal reporting systems
- Must be solution-oriented, with the ability to turn challenges into opportunities
- Ability to adjust to change regularly and be motivated by working on a variety of projects and categories
- Ability to make good decisions based upon a mixture of analysis, experience, and judgment
- Professional and a positive influential demeanor
- Ability to create and maintain cross-functional partnerships
- Strong interpersonal and communication skills
- Ability to work independently and be self-motivated
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