Paid Internship, Entry Level Help Desk Support Technician

3 weeks ago


Springfield, United States ACI Solutions Full time
Job DescriptionJob Description

ACI is seeking a motivated and customer-oriented individual to join our team as an Entry Level Help Desk Support Technician. In this role, you will be responsible for providing technical assistance and support to end-users experiencing hardware, software, or network-related issues. As the first point of contact for our clients, excellent communication skills and a strong desire to help others are essential. No experience required. Onsite training will be provided.

 

Responsibilities:

1. Provide first-level technical support to end-users via phone, email, or in-person.

2. Troubleshoot and resolve hardware, software, and network issues in a timely manner.

3. Assist users with account setup, password resets, and software installations.

4. Document, track, and monitor problems to ensure a timely resolution and escalate as necessary.

5. Educate end-users on basic troubleshooting techniques and best practices.

6. Collaborate with other IT team members to resolve complex issues.

7. Assist with IT projects and initiatives as needed.

 

**Requirements:**

1. High school diploma or equivalent; associate's degree or technical certification preferred.

2. Strong passion for technology and a willingness to learn.

3. Excellent communication and customer service skills.

4. Basic understanding of computer hardware, software, and networking concepts.

5. Ability to multitask and prioritize tasks in a fast-paced environment.

6. Familiarity with help desk ticketing systems is a plus.

7. Willingness to work flexible hours, including weekends and evenings if required.

 

**Benefits:**

1. Will be able to initiate a Secret Clearance.

2. Health, dental, and vision insurance.

3. Paid time off and holidays.

4. Opportunities for career advancement and professional development.

5. Dynamic and supportive work environment.

 

If you are eager to kick-start your career in IT support and have a passion for helping others, we encourage you to apply for this exciting opportunity. Join our team and become an integral part of providing exceptional technical support to our valued clients.



  • Springfield, Illinois, United States Free Internship Account Full time

    \r\rJob Title\r\rRetail Management Internship - Summer Springfield, MO\r\r \r\rOverview\r\rSummer break is when the real fun begins Not only for students, but also at Casey's Summers at Casey's are so action-packed, we labeled the whole season a holiday - the 100 Days of Summer Our stores are determined to provide an energetic and rewarding work environment...


  • Springfield, United States Burrell Behavioral Health Full time

    Job Description: Job Title: IT Help Desk Manager Location: Springfield, Missouri Time Type: Full Time Schedule: Monday-Friday 8am-5pm Job Summary: Are you a passionate and dedicated IT Professional looking to make a positive impact in the lives of our team members? Do you want to work in a supportive and dynamic environment where you can grow your...


  • Springfield, United States WEST MICHIGAN PALLET MANAGEMENT Full time

    Overview: We are seeking an Entry Level Sales and Marketing professional to join our team. This position offers an excellent opportunity for individuals looking to kick-start their career in sales and marketing. **Duties**: - Conduct outbound calls to potential clients to market products or services - Assist in developing and implementing sales strategies...


  • Springfield, United States Jencap Full time

    Job DescriptionJob DescriptionWhy Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find...


  • Springfield, United States MARSHALLS INC Full time

    Marshall’s Inc.  in Springfield has an opening for an  Entry level Preventive Maintenance Technician. This is a great opportunity for someone who is recently HVAC trained, or who is mechanically or technically inclined. In this role you will be checking and cleaning HVAC systems in residential and commercial settings to ensure they are operating...

  • Dental Assistant

    5 days ago


    Springfield, United States Aspen Dental Full time

    At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Entry-Level Dental Assistant , you will have the...

  • Dental Assistant

    4 days ago


    Springfield, United States Aspen Dental Full time

    At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Entry-Level D ental Assistant , you will have the...


  • Springfield, United States Marshall's Inc. (HVAC) Full time

    Job DescriptionJob DescriptionMarshall’s Inc. in Springfield has an opening for an Entry level Preventive Maintenance Technician.  This is a great opportunity for someone who is recently HVAC trained, or who is mechanically or technically inclined.  In this role you will be checking and cleaning HVAC systems in residential and commercial settings to...


  • Springfield, United States Marshall's Inc. (HVAC) Full time

    Job DescriptionJob DescriptionMarshall’s Inc. in Springfield has an opening for an Entry level Preventive Maintenance Technician.  This is a great opportunity for someone who is recently HVAC trained, or who is mechanically or technically inclined.  In this role you will be checking and cleaning HVAC systems in residential and commercial settings to...

  • Entry level

    4 days ago


    Springfield, United States Marshall's Inc. Full time

    Looking to get your foot in the door in a high demand industry? Then consider coming on board as an insulation specialist. In this role you will be helping to install insulation in residential properties. The insulation technician position is a physically intense position. You will be working in confined spaces like attics and crawl spaces under homes,...

  • Marketing Internship

    3 weeks ago


    Springfield, United States Behavioral Health Network Full time

    DescriptionBehavioral Health Internship PlacementWho are we? Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938. BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering...


  • Springfield, United States Ally Behavior Centers Full time

    **Career path to $100k+ job as a Board Certified Behavior Analyst (BCBA)! We will fund your Master's degree through our tuition reimbursement program!** **What Makes Us Unique**: - Full-time salaried position, starting salary **$32,000 - $40,000**: - ** Tuition Reimbursement **up to $21,000! - ** Guaranteed bi-weekly paycheck**, regardless of client...

  • Entry level

    5 days ago


    Springfield, United States MARSHALLS INC Full time

    Looking to get your foot in the door in a high demand industry? Then consider coming on board as an insulation specialist. In this role you will be helping to install insulation in residential properties. The insulation technician position is a physically intense position. You will be working in confined spaces like attics and crawl spaces under homes,...


  • Springfield, United States Insight Recruitment Full time

    Job DescriptionJob DescriptionAre you an entry-level mechanically minded person looking to get into a career thats interesting, has a lot of variety through cross-training, and offers fully paid on-the-job training to include formal education and certifications? Then you have found the right place! We work with a variety of well-established companies in the...

  • Entry level

    4 days ago


    Springfield, United States Marshall's Inc. (HVAC) Full time

    Job DescriptionJob DescriptionLooking to get your foot in the door in a high demand industry?  Then consider coming on board as an insulation specialist.  In this role you will be helping to install insulation in residential properties.  The insulation technician position is a physically intense position.  You will be working in confined spaces like...


  • Springfield, United States Avis Budget Group Full time

    $20.00/hourUp to $1,750 Retention BonusShift Premium may ApplyImmediately hiring! We're looking for responsible, detailed people who are as passionate about cars as we are. Whether you have recently graduated from a tech school or worked in a manufacturing warehouse, auto garage or auto dealership, this job might be a great fit for you ! Become a member of...


  • Springfield, United States Avis Budget Group Full time

    $20.00/hourUp to $1,750 Retention BonusShift Premium may ApplyImmediately hiring! We're looking for responsible, detailed people who are as passionate about cars as we are. Whether you have recently graduated from a tech school or worked in a manufacturing warehouse, auto garage or auto dealership, this job might be a great fit for you ! Become a member of...

  • Help Desk Technician

    2 weeks ago


    Springfield, United States MedPro Group Full time

    Meet MedPro Group. We're an industry-leading Berkshire Hathaway insurance company with a passion for our clients and our team. We are hundreds of professionals with varied backgrounds and experience levels who came together to achieve one goal: protecting those who have made it their mission to serve and care for others. Never considered the insurance...

  • Data Entry Technician

    2 weeks ago


    Springfield, United States CareOne Full time

    Job Description Great new Career Opportunity in Long-Term Care Pharmacy! Now Hiring - Data Entry Pharmacy Technician - [Partners Pharmacy New Jersey 50 Lawrence Road, Springfield NJ 07081]Hours: Mon-Friday 11:30am-8pm; every other weekend Sa-Su 11:30am-8pm; 2 major and 1 minor holiday The Data Entry Pharmacy Technician will be responsible for, but not...


  • Springfield, United States CACI International Inc. Full time

    Legal Support Analyst I (Entry Level Legal Support) Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: DOJ MBI Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * What You'll Get to Do Are you looking for an entry level position supporting the Department of Justice on...