Automotive Service Advisor Independent Shop
4 weeks ago
- Paid Holidays
- Paid Time Off
- Medical, Vision, Dental Insurance
- Retirement Plan with 3% Match
- Paid Training
- Weekends Off, we are closed on the weekends.
Ongoing education, spiffs are available to our sales representatives. This is a great opportunity for someone with strong interpersonal skills and sales experience. Job is commission team pay. Responsibilities
- Greet customers as they arrive at the Independent shop
- Create a professional environment that builds rapport and puts customers at ease
- Answer customer questions about about their vehicle and the services needed
- Estimate repairs for customers using our Techmetric managing and estimating system.
- We use Autovitals for our digital inspections
- Conduct test drives to ensure we have done quality repairs and services
- Ensure a high level of customer satisfaction by exceeding customers expectations
- Commission Team Pay
- High school diploma or GED equivalent is required; a bachelor’s degree is preferred
- Valid state-issued driver’s license and clean driving record are required
- Prior service advisor experience at an independent shop is preferred
- Excellent communication and negotiation skills
- Ability to manage time and serve customers with little supervision
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