![Emonics Healthcare](https://media.trabajo.org/img/noimg.jpg)
Collector (SA)
1 month ago
Costa Mesa, United States
Emonics Healthcare
Full time
Job DescriptionJob DescriptionJob Title: Local Collector
Location: Costa Mesa, CA
Facility: Hoag
Pay Rate: $20 - $28/hr
Duration: 26 Week
Shift - (Variable)
Hours – 40 Hours/Week
No. of Position: 1
Job Type - Contract
Job Descriptions:
Job Description:
- Using various skip tracing methods to locate clients.
- Interviewing clients telephonically to establish their ability to pay debt.
- Overcoming stall tactics and objections and suggesting sources of money for debt payments.
- Encouraging clients to utilize payment options such as credit cards and securing information for administrative services to process.
- Ensuring ACH requests are processed correctly.
- Negotiating settlements by arranging clients’ payments over longer time span.
- Confirming clients’ information and payment agreements.
- Informing management regarding effectiveness of strategies for various accounts.
- Complying with applicable laws, regulations, policies, and procedures.
Requirements:
- High School Diploma, GED, or suitable equivalent.
- Previous work experience in customer service, sales, collections, or related field.
- 1+ years telemarketing experience preferred.
- Excellent knowledge of collection processes.
- Excellent verbal communication, negotiation, and people skills.
- Outstanding phone etiquette.
- Proficient computer skills.
- Proficient mathematical skills.
- Resilient with impolite clients.