Job DescriptionJob Description

Job Title: Local Collector

Location: Costa Mesa, CA
Facility: Hoag 

Pay Rate: $20 - $28/hr

Duration: 26 Week

Shift - (Variable)

Hours – 40 Hours/Week

No. of Position: 1

Job Type - Contract

Job Descriptions:
Job Description:

• Using various skip tracing methods to locate clients.
• Interviewing clients telephonically to establish their ability to pay debt.
• Overcoming stall tactics and objections and suggesting sources of money for debt payments.
• Encouraging clients to utilize payment options such as credit cards and securing information for administrative services to process.
• Ensuring ACH requests are processed correctly.
• Negotiating settlements by arranging clients’ payments over longer time span.
• Confirming clients’ information and payment agreements.
• Informing management regarding effectiveness of strategies for various accounts.
• Complying with applicable laws, regulations, policies, and procedures.

 

Requirements:

• High School Diploma, GED, or suitable equivalent.
• Previous work experience in customer service, sales, collections, or related field.
• 1+ years telemarketing experience preferred.
• Excellent knowledge of collection processes.
• Excellent verbal communication, negotiation, and people skills.
• Outstanding phone etiquette.
• Proficient computer skills.
• Proficient mathematical skills.
• Resilient with impolite clients.

Company DescriptionIf your primary difficulty is locating healthcare talent, we make it our mission to identify and recruit exceptional healthcare professionals on your behalf. We not only locate the right talent but also find individuals who contribute to the strength of your company's culture.Company DescriptionIf your primary difficulty is locating healthcare talent, we make it our mission to identify and recruit exceptional healthcare professionals on your behalf. We not only locate the right talent but also find individuals who contribute to the strength of your company's culture.

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