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Leasing Consultant
3 weeks ago
Leasing Consultant interacts directly with prospective residents and current residents to achieve maximum occupancy. The consultant is responsible for the leasing process from introduction to the actual occupancy of the resident, and maintains communication throughout the tenancy of the resident.
Job Functions
· Provides information about the apartments and the community to the prospective resident and schedule visits to the community. Responsible for maintaining budgeted occupancy by generating closing on leads at an acceptable pace.
· Greets visitors and determines if the community meets the client’s qualifications. Effectively explains all lease and community policies to new and current residents.
· Completes follow-up thank you notes and callbacks with prospects after initial community visit (if applicable).
· Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, and other related information.
· Accurately and efficiently prepares and assists with all leasing paperwork (i.e. applications, lease agreements and addendums, employment, and credit checks, and leasing move-in packets).
· Collects security deposits, rent, and all other funds associated with resident moves.
· Understands and complies with Fair Housing laws and standards.
· Supports the overall marketing efforts and offers input and suggestions in regard to promotions and advertisements. Monitors community advertisements and the effectiveness of responses.
· Updates online advertising to reflect current market pricing on a weekly basis.
· Maintains awareness of local market conditions and trends. Contributes ideas to the property manager or leasing manager for marketing the community and for improving resident satisfaction.
Qualifications and Requirements
- Strong presentation skills with the ability to sell and close prospective residents
- Excellent organizational ability
- Detailed planner
- Strong, positive, motivational leadership style
- Must have strong ability to manage multiple priorities while maintaining consistent performance
- Extremely strong communications skills, written and verbal
- Extremely strong conflict resolution skills
- Proactivity
- Excellent listener
Technical/Functional Competencies
- Proficiency in accurate and detailed Market Analysis
- Knowledge on Yardi, PopCard, & Rent Café
- Full Microsoft Office proficiency – Word, Excel and PPT
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