Medical Receptionist

4 weeks ago

Cary, United States Burkhart Pediatric & Adolescent Dermatology Full time
Job DescriptionJob Description

Job Summary: Medical Receptionist to manage front desk operations and coordinate patient check-in and check-out. The Medical Receptionist will support providers, patients, and families through a variety of tasks related to patient care management, organization, and communication. The target is to complete all activities accurately, with high quality and in a timely manner. All employees at Burkhart Pediatric & Adolescent Dermatology, PLLC are expected to be advocates of children, teens, diversity, community, and exceptional experience.

Principle Duties: The Medical Receptionist is responsible for greeting patients upon arrival, answering phones, responding to electronic correspondences, making appointments, and serving as a point of contact for general administrative questions. They will also be responsible for preparing charts in the electronic medical record, verifying insurance information, collecting co-payments and maintaining the general appearance of the welcoming areas. The Medical Receptionist is an essential part of our team.

Dermatology Practice Specific Duties may include but are not limited to the following:

• Greet patients

• Completing administrative tasks for health insurance verification, prior authorizations, update and file medical records and insurance reports

• Answer telephones

• Assist in scheduling appointments

• Manage new patient referrals 

• Perform other administrative duties as directed

Minimum Qualifications: The candidate must have:

• Ability to interact and communicate well as a team and with others, in person or by telephone, including occasional difficult or frustrated patients

• Ability to report to work with consistent attendance, prepared to work well in a fast-paced environment of a dermatology clinic

• Have attention to detail in their actions with the goal to provide the best patient care possible

• Excellent time management skills and ability to multi-task and prioritize work

• Social perceptiveness and service oriented

• Excellent written and verbal communication skills

• Strong organizing and planning skills

• Ensuring professional and compassionate care of patients and families

Preferred Qualifications: Experience as a Medical Receptionist in a dermatology or pediatric office setting. *Fluent in Spanish is a plus*

Work Environment: Burkhart Pediatric & Adolescent Dermatology is an equal opportunity employer. We are committed to providing an inclusive and welcoming environment to all members of our community and to ensuring that employment and practice decisions are based on individuals' abilities and qualifications. After all, we believe happy employees mean happy patients. Although this is never the goal, healthcare can bring stressful situations with frustrated or difficult encounters with patients. Employees may be exposed to this occasionally, but our practice strives to create a safe and enjoyable workplace. Occasional exposure to certain hazardous chemicals and biological specimens is also expected; however, the practice maintains strict protocols, employee training, and limits exposure to these agents in every way possible.

 

 

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