Studio Sales Manager RockBox Fitness

2 weeks ago


Colorado Springs, United States F3 Fitness Inc Full time
Job DescriptionJob Description

Job Title: Studio Manager / Sales Manager

Job Overview:

Seeking a dedicated Studio General Manager to drive sales and oversee daily operations at RockBox Fitness in Colorado Springs, Colorado. The ideal candidate will have a passion for fitness, a strong background in relationship-based sales, and the ability to successfully manage a sales team.

Duties:

SALES & MARKETING

  • Achieve studio profitability and growth targets through strategic, relationship-based selling
  • Generate new customer prospects for the studio through referrals, business to business networking, and events
  • Lead the sales process achieving high-quality relationship-based sales and role modeling effective selling to staff
  • Schedule/participate in marketing partnerships and event development to drive new lead traffic
  • Utilize social media platforms to engage with and generate new leads

CUSTOMER SERVICE & MEMBER EXPERIENCE

  • Ensure all members have a high-quality experience in the studio leading to high customer satisfaction and loyalty
  • Address and resolve customer service issues
  • Design activities to promote member engagement
  • Monitor and implement tactics to minimize member attrition

MANAGEMENT & OPERATIONS

  • Ensure the day-to-day operations of the studio run smoothly
  • Recruit, hire, train, supervise, coach, and mentor studio staff for high performance in a relationship-based boutique fitness environment
  • Lead monthly staff meetings
  • Participate in franchise company-wide meetings and trainings

Other duties as assigned

QUALIFICATIONS:

  • 2+ years of fitness sales or other sales experience
  • Proven experience in generating and following up on leads
  • Confident in training front desk staff in sales, and providing ongoing coaching and team communications
  • Ability to manage and drive all revenue streams: memberships, merchandise and supplements
  • Strong customer service skills
  • Ability to excel in a fast changing, diverse environment
  • Ability to recognize areas of improvement and make changes, using good judgement
  • Must have excellent communication and strong interpersonal skills in person, on the telephone, and via email; solid grammar and written communication skills
  • Ability to prioritize and meet deadlines
  • Highly organized, strong attention to detail and accuracy
  • Professional, punctual, reliable, and neat
  • Trustworthy and able to handle confidential information
  • Ability to work harmoniously with co-workers, clients, and the general public
  • Ability to always stay calm and act respectfully and professionally, even with customers who may become angry or raise their voices
  • Proficient with computers and ability to quickly learn studio software

Job Type: Full-time

Pay: $24.00 - $29.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Vision insurance

Experience:

  • Sales: 3 years (Required)


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