HomeSmiles - Follow Service Technician

1 month ago


Arden, United States HomeSmiles Asheville Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • Competitive salary
  • Paid time off

We are looking to hire a Follow Service Technician to help look after the service and
maintenance needs of our customers. As a Follow Service Technician, you will be required to
travel to client locations, perform responsibilities, ensure proper documentation of work being
performed, install new equipment, respond to client requests, troubleshoot equipment issues,
and help provide technical training on company equipment.

To ensure success as a Follow Service Technician, you should have excellent troubleshooting
skills, some field experience, and the ability to adapt to a changing work schedule. Ultimately, a
Follow Service Technician helps the Lead Tech efficiently manage all service callouts, providing
high-quality service and maintenance for any job size.

Follow Service Technician Responsibilities:

Responding to customer callouts and field dispatches.
Conducting routine equipment servicing out in the field.
Inspecting and troubleshooting equipment failures.
Installing and testing new equipment.
Providing preventive equipment maintenance.
Maintaining equipment stock in the company vehicle.
Completing job reports.

Field Service Technician Requirements:

High school diploma or GED.
Ability to travel and work according to a changing schedule.
Excellent time management skills.
Mechanical and electrical skills.
Ability to problem-solve.
Good communication and training skills.
Physically fit and able to work with heavy equipment.

**Growth potential to a Lead Service Technician position quickly for the right employee.**



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