DMV Services Fleet Operations Manager

2 weeks ago


Las Vegas, United States SMOG PLUS Full time
Job DescriptionJob Description

Job Title: DMV Services Fleet Operations Manager

 

About Us: Smog Plus DMV Services is a trusted provider of fleet management services, offering efficient solutions for vehicle titling, registration, and plate issuance. With a focus on customer satisfaction and compliance with regulatory requirements, we strive to deliver seamless experiences for our clients and their fleet operations.

Job Description: As the DMV Services Fleet Operations Manager, you will play a pivotal role in managing the titling, registration, and plate issuance processes for over 1500 vehicles across multiple fleets. Your responsibilities will include:

Key Responsibilities:

  1. Vehicle Titling and Registration:

    • Conduct VIN inspections for every new vehicle delivered to each fleet, ensuring compliance with regulatory requirements.
    • Complete title paperwork and necessary documentation to facilitate vehicle registration and plate issuance.
    • Coordinate with DMV locations to process transactions efficiently and accurately.
  2. Recordkeeping and Accounting:

    • Maintain organized records of registration receipts for accounting purposes.
    • Input registration cost data into Excel sheets and compile monthly invoices for fleet clients.
    • Scan and email all receipts to the accounting department in a timely manner.
  3. Customer Communication and Support:

    • Answer all email inquiries and questions from fleet customers regarding titling, registration, and plate-related issues.
    • Provide exceptional customer service and support to ensure customer satisfaction.
  4. Route Planning and Logistics:

    • Schedule routes to different DMV locations to process transactions efficiently.
    • Prepare batches of transactions for processing and ensure timely submission to DMV locations.
  5. Daily Operations:

    • Drive to different DMV locations and fleet lots daily to pick up and drop off paperwork.
    • Utilize company-provided vehicle for transportation between locations.

Qualifications:

  • High school diploma or equivalent required; Bachelor's degree in Business Administration, Management, or related field preferred.
  • Previous experience in fleet operations management, vehicle titling, or DMV services strongly preferred.
  • Strong understanding of vehicle titling, registration, and plate issuance procedures and regulations preferred.
  • Excellent organizational and time management skills, with the ability to manage multiple tasks and priorities effectively.
  • Proficiency in Microsoft Office applications, particularly Excel, for recordkeeping and data management.
  • Excellent communication and interpersonal skills, with the ability to interact professionally with clients and internal stakeholders.
  • Valid driver's license and clean driving record required.

Benefits:

  • Competitive salary
  • Company-provided vehicle for transportation
  • Health insurance
  • Paid time off
  • Opportunities for career growth and development


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