Lifeline Field Agent

Job DescriptionJob DescriptionCompany Overview:
Ren Wireless is a leading community outreach organization representing the nation's largest cellphone provider. We specialize in providing essential services to low-income families across California.

Job Summary:
We're seeking dedicated Lifeline Agent to join our team. As a Lifeline Agent, you'll be responsible for working in the community distributing Free Smartphones with Free Service to eligible applicants through the Lifeline program.

Ideal Candidate:

· Passionate about assisting the community.

· Strong verbal communication and presentation skills.

· Punctual, reliable, & self-motivated

· Comfortable working outdoors.

· Works independently while maintaining high productivity.

· Proficient with technology, including smartphones, tablets, and related applications.

· Bilingual in Spanish preferred but not required.

Key Responsibilities:

· Engage customers in conversation.

· Assist customers in navigating the application process.

· Verify customers’ eligibility and identity documents.

· Activate free cellphones for qualified customers.

· Deliver exceptional customer support, addressing inquiries and resolving concerns.

· Work independently and proactively to meet or surpass weekly production quotas.

Company Offerings:

· Higher pay opportunities for top performers.

· Paid volunteering hours.

· Career growth possibilities such as training new hires and team management.

Once you apply, we will contact you to schedule a phone interview.

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