Customer Service Representative

4 days ago


Livermore, United States JPA Landscape & Construction, Inc. Full time
Job DescriptionJob Description

The corporate office of JPA Landscape & Construction is looking for a new team member with a sharp mind to join one of the most vital facets of our operation, our Customer Service department. This position demands a confident and scrupulous person who is proactive when encountering new problems and daily responsibilities. As a company we work to stay ahead of the curve in our industry and promote the cultivation of forward thinking. Each team member is important. No one is sitting on the sidelines.

The Position
We are a small to medium sized company located in the tri-valley area. Our Customer/ Service Department is comprised of three representatives and one manager that define teamwork. The Customer Service representatives act as the first line of contact with clients and our field managers.
This position is not a Data-Entry role, as everything requires engagement. Each customer service representative helps to facilitate the flow of information throughout the company. The basic tasks of responding to emails, creating work orders, answering phones, and documenting information are just a portion of the job. The Customer Service Representative will be working closely with the other representatives.

QUALIFICATIONS

  • · 2 year of administrative experience
  • · Mastery of the English language in both written and verbal communication
  • · Computer literacy is a must
  • · Proficient with Microsoft Excel (experience with Microsoft Outlook is a plus)
  • · Knowledge of Spanish is a plus



WHAT WE OFFER YOU

  1. Compensation DOE
  2. Fast paced work environment
  3. Strong, supportive & fun team of co-workers
  4. Strong training program developed to educate and proved knowledge of the industry
  5. Company funded continued education (for college, certifications, and industry training)


Please send us your resume and also include a brief introduction and describe your previous experience.

We are looking for someone to make a long-term commitment to join our team, IS THIS YOU?

Company DescriptionJPA Landscape and Construction has been in business for over 43 years, providing landscape maintenance services to the San Francisco Bay Area.
We are passionate about water conservation and making our industry a greener place with our new All-Electric maintenance teams.

JPA Landscape and Construction is impacting every corner of the region. With four locations in the Bay Area, we have a skilled staff that is trained and certified to consult, install, and maintain a landscape that is not only beautiful, but suitable to its climatic environment. JPA Landscape and Construction creates satisfied clients through customer service, high standards, and an unparalleled level of expertise in landscape maintenance.Company DescriptionJPA Landscape and Construction has been in business for over 43 years, providing landscape maintenance services to the San Francisco Bay Area. \r
We are passionate about water conservation and making our industry a greener place with our new All-Electric maintenance teams.\r
\r
JPA Landscape and Construction is impacting every corner of the region. With four locations in the Bay Area, we have a skilled staff that is trained and certified to consult, install, and maintain a landscape that is not only beautiful, but suitable to its climatic environment. JPA Landscape and Construction creates satisfied clients through customer service, high standards, and an unparalleled level of expertise in landscape maintenance.

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