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Information Technology Intern

3 months ago

Pittsburgh, United States ThoroughCare Full time
Job DescriptionJob Description

Company Overview

ThoroughCare, Inc. is a healthcare technology company, located in Pittsburgh, PA.   Through our cloud-based and HIPAA compliant solution, ThoroughCare’s software supports healthcare practitioners and systems with the implementation and administration of numerous Medicare programs, including:

  • Chronic Care Management (CCM)
  • Annual Wellness Visits (AWV)
  • Transitional Care Management (TCM)
  • Value-Based Care and Clinical Quality Improvement

Job Summary

ThoroughCare is looking for 2 Technical Interns for the fall of 2022.  The interns will work onsite at our Pittsburgh PA headquarters (north shore – near PNC park).  This is a 40-hours per week paid position at the rate of $15 per hour.

The ideal candidate will have a Management Information Systems (MIS) / IT background or have completed related courses and projects. 

 

Responsibilities and Duties

  • Tech Support.  Assist our clients with technical support and help-desk issues.
  • Imports and Data Validation.  Work with clients on importing data into our software.  Assist with cleaning, normalize and validating data before imports.  (Excel/Access or other DB experience required)
  • QA.  Assist our QA team with testing new features in our software.
  • Documentation.  Create user-friendly technical documentation for our clients.
  • Create training Videos – Help our clients understand how to use new features in our software
  • Website Design - Assist our marketing team in creating new websites and pages to promote our software
  • Hardware support - Assist in configuring new Computers and workstations

Qualifications and Skills

  • Must have completed at least the Junior year of a 4-year MIS or IT related degree
  • High level of technical expertise and troubleshooting
  • High level of experience with Excel and MS Word
  • Database experience with MS Access or other Database – experience creating queries, reports and analyzing data
  • Experience with HTML and Basic web-design
  • Excellent communications skills with the ability to explain solutions to nontechnical users
  • Comfortable documenting findings, writing up issues and creating reports
  • Experience with Photoshop, Video editing software and other design tools a plus
  • PC Hardware experience a plus

Benefits and Perks

  • $15 per hour
  • Free parking
  • Casual dress code and fun work atmosphere
  • Opportunity for full time position after graduation
  • Flexible hours with occasional work-from-home opportunity

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