Medical Administrative Assistant

3 weeks ago

Berlin, United States Restorative Behavioral Health Inc Full time
Job DescriptionJob Description

I. Administrative Assistant/Receptionist (Outpatient Mental Health Clinic)

EXEMPT/NON-EXEMPT: Exempt

SUPERVISOR’S TITLE: Executive Director

WORK SCHEDULE: May begin as part time hours, to work up to Monday through Friday, 9:00 a.m. to 5:00 p.m., potentially an occasional weekend/ flex time.

Job Description

Preferably holds some Clinical knowledge/experience of working in a health care / doctor's office setting

The Administrative Assistant/Receptionist performs a variety of specialized and confidential administrative, secretarial, and clerical work requiring performing multiple business office clerical functions relating to billing, admissions and patient representative work. Processing financial claims to insurance companies. Assist the public or other program staff with specialized procedures; Provide a variety of information about RBHI’s policies and procedures; to perform a variety of technical and office support assignments; and to do related support work as required.

Essential duties and responsibilities:

Serves as an office receptionist greeting visitors and answering the telephone. Providing information and referring calls and visitors to appropriate staff. Interview patients to obtain financial, social, and medical information for admission and billing purposes. Reviews, evaluates, verifies, and enters admission documents and information into the electronic health record system (EHR). Evaluates medical and billing documents to determine charges, accuracy, completeness, and conformance with applicable rules and regulations. Tabulates and balances charges; investigates and resolves errors; obtains missing billing information from other medical records and/or patients. Determines insurance carrier for billing, figures proration of liability between patient, insurance carrier. Keeps a variety of financial, accounting, and statistical records. Answers routine questions from patients and insurance companies. Reviewing and determining file scanning classification. Scanning documentation into EHR. Database and records management. Performs related duties as assigned.

Qualifications

Education and Certification:

Equivalent to completion of the twelfth grade. At least two (2) years of responsible experience performing a variety of administrative and office work, including substantial experience in public contact. Education or work experience performing admissions, billing, and/or duties related to billing and collections work is highly desirable. Other combinations of education and experience may be considered.

PHYSICAL DEMANDS: Regularly walk, stand or stoop; occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 pounds.

WORKING CONDITIONS:

Work is performed in an office or other environmentally controlled room; Work exposes incumbent to contagious or infectious diseases; Work may expose incumbent to dangerous and volatile situations; which could result in bodily injury.

Job Types: Full-time, Part-time

Pay: $20.00 - $23.00 per hour

Benefits:

  • Flexible schedule
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan

Schedule:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Berlin, MD 21811: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 1 year (Required)

Security clearance:

  • Confidential (Preferred)

Work Location: One location

Company DescriptionRestorative Behavioral Health, Inc. provides quality comprehensive psychiatric mental and behavioral health services and is committed to life-long learning, quality care, and adherence to individualized, culturally competent, evidence-based therapeutic practices.Company DescriptionRestorative Behavioral Health, Inc. provides quality comprehensive psychiatric mental and behavioral health services and is committed to life-long learning, quality care, and adherence to individualized, culturally competent, evidence-based therapeutic practices.

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