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Medical Receptionist
2 weeks ago
Mattapan, United States
Complete Staffing Solutions
Full time
Job DescriptionJob DescriptionContract to Hire
Schedule: M-F 8am-5pm
Responsibilities:
- Greet patients and a friendly, professional and attentive manner.
- Register patients within the practice management system, ensuring all demographic, insurance and billing information are correct. Crucial data fields include, but are not limited to:
- Verification that PCP listed on insurance coverage is a Mattapan CHC provider
- Insurance ID
- Patient name, address, date of birth, and telephone number
- Guarantor/Insurance subscriber demographics
- Assure the highest quality standards for all written and verbal communication with co-workers and manager.
- Verify department’s two patient identifiers to satisfy HIPAA compliance.
- Book appointments in accordance with the health center’s appointment types, processes and guidelines.
- Manage daily cash collections in accordance with Finance Department policies and procedures. Responsible for security of daily cash, collection of copayments, deductibles and self-pay balances and accurately documents payments within the practice management system; provide patient with a receipt for payment.
- Maintain knowledge of insurance plans and requirements to ensure all necessary
front-line information is collected to ensure payment of visit claim and manage billing work queues as assigned by Lead PAR or Manager. - Perform insurance verification through practice management system, or other verification and carrier databases as directed by Manager of Patient Financial Services or Team Lead.
Requirements:
- High school diploma or equivalent required
- At least two years of equivalent work experience in a health care setting.
- Strong knowledge of health insurance coverage is a plus.
- Working knowledge of computer systems, especially EPIC System.
- Strong oral and written communication skills are essential. Ability to communicate effectively in English required.
- Fluency in Spanish or Haitian Creole preferred.
- Excellent record of attendance, punctuality and flexibility required.