Dispatcher

3 weeks ago


Daly City, United States Second Allied Llc Full time
Job DescriptionJob DescriptionBenefits/Perks
  • Competitive Compensation
  • Health Benefits
  • Career Growth Opportunities 
Job SummaryWe are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities We will train:
  • Collect and document information from callers
  • Client/Driver schedule – assign drivers route in the most efficient way.
  • Oversee driver schedules – dispatch or rearrange drivers to cover the requested trips. 
  • Drive clients –if necessary to accommodate as many trips as possible.
  • Answer calls and give quotes.
  • Monitor driver’s performance/behavior based on feedback from clients, families, and medical facility staff.
  • Communicate with social workers, clients, and family members regarding insurance eligibility, change in schedules, and issues that may arise.

Qualifications
  • High school diploma/GED
  • Ability to work well under pressure
  • Clean driving record
  • Basic computer skills
  • Be able to lift >50 lbs.
  • Fast learner
  • Problem solver
  • Bilingual - Spanish speaking (preferred)
  • Interpersonal skills


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