Store Manager
4 weeks ago
Are you an outgoing, customer service-oriented person who wants to work in a clean, friendly environment? Do you want to join a fast-growing company with great hours and flexibility? Are you a self-starter with a passion for sales? Our company is seeking self-motivated, entrepreneurial people with great customer service, phone, organizational, and sales skills.
You will assist customers by phone and in person by helping them understand their storage needs, renting units to new customers, processing payments from current tenants, answering questions, and solving problems.
RESPONSIBILITIES (include, but not limited to) - • Property and facility upkeep including groundskeeping and housekeeping. • Complete the rental agreements, receipts, insurance addendum and any other documents required for the transaction and/or reporting. • Collection of all rent, fees and other monies owed. • Maintain tenant files utilizing computer systems as provided. • Send required tenant legal notices and prepare/mail weekly, monthly, and other requested reports. • Make courtesy and collection calls, collect past-due rent, and document these calls in the tenant files. • Process and initiate collection services and process delinquent accounts in accordance with company policy and federal/state law. • Maintain posted office hours and preserve the office, merchandise area, common areas in a clean, organized, business-like manner. • Keep empty storage spaces clean and ready to rent. • Participate in the promotion, and accurate tracking, of marketing programs and outside tracking services (i.e., telephone support centers as prescribed by Employer).
QUALIFICATION - • Previous experience in customer service or retail sales required. • Proficient telephone skills are critical. • Candidate must be able to work weekends. • Apartment, hotel, or storage experience preferred but not necessary. • Strong computer skills are a plus. • Pre-employment background check will be conducted. • Must have valid Driver License.
PAY STRUCTURE - Hourly rate + bonus opportunities.
TIME COMMITMENT- Full time hours will vary but will be between Monday-Saturday 9 am-6 pm. (Saturdays Required, always off Sundays)
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