Helpdesk Specialist
2 months ago
About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. XIT Staffing, a division of Xerox dedicated to staffing solutions, is committed to collaborating closely with our internal clients to fulfill their staffing needs.
Our client in higher education is seeking a Helpdesk Specialist with a focus on IT-Print Support and Network Administration to work a 6-month contract assignment (onsite) in Huntsville, AL. The Helpdesk Specialist will play a crucial role in maintaining and optimizing network infrastructure. The ideal candidate should be highly knowledgeable of Microsoft M365/O365, Active Directory, and Identity and Access Management (IDA) as well as IT Print Solutions and support. This position will involve working on-site daily supporting the staff with the school system.
Responsibilities:
- Administer and maintain the Microsoft M365/O365 environment, ensuring optimal performance and security.
- Manage and troubleshoot issues related to Active Directory, including user accounts, group policies, and permissions.
- Implement and maintain Identity and Access Management (IDA) solutions to enhance network security and user authentication.
- Collaborate with the existing Network Administrator to ensure seamless network operations.
- Provide technical support and assistance to end-users, addressing network-related concerns promptly and effectively.
- Monitor network performance and proactively identify and resolve issues to minimize downtime.
- Assist in the planning and execution of network upgrades and improvements.
- Maintain documentation of network configurations, changes, and troubleshooting procedures.
Qualifications:
- Proven experience in network administration, preferably in an educational or similar environment.
- In-depth knowledge of Microsoft M365/O365, Active Directory, and Identity and Access Management (IDA).
- Strong troubleshooting and problem-solving skills related to network infrastructure.
- Excellent communication and interpersonal skills to work collaboratively with team members and end-users.
- Ability to work on-site daily at the BCS location.
- Flexibility and adaptability to meet the dynamic needs of the school system.
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.Company DescriptionAbout Xerox Holdings Corporation\r
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.
-
Helpdesk Support Service Specialist
3 days ago
Huntsville, Alabama, United States EMW, Inc. Full timeJob Description**Job Summary**EMW, Inc. is seeking a highly skilled and experienced Helpdesk Support Service Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our users.**Key Responsibilities**Provide professional and personalized support to users via...
-
Technical Support Specialist
5 days ago
Huntsville, Alabama, United States Selectek Full timeAbout the RoleSelectek is seeking a skilled Helpdesk Support Technician to join their team. This position will provide technical support to users and assist with PC builds.Key ResponsibilitiesProvide timely and accurate technical support to end-users, documenting all interactions in the IT helpdesk system.Build and configure WIN10 computers according to...
-
Systems Support Specialist
2 weeks ago
Huntsville, United States Leidos Full timeDescription Leidos is seeking a customer experience driven personality to join our team as a Systems Support Specialist supporting the NSS Helpdesk. In this role you will work under general supervision. A limited degree of creativity and latitude is expected.NSS operations at NASA is focused on meeting contractual agreements while working with a team of...
-
Huntsville, United States EMW, Inc. Full timeJob DescriptionJob DescriptionProvide professional and personal direct customer service and technical support to the Multi-User Engineering Change Proposal Automated Review System (MEARS) Program Office users as required via phone, email, fax, on-line systems, and/or in person. Develop and maintain high level of expertise with web-based application, user...
-
Huntsville, United States EMW Full timeProvide professional and personal direct customer service and technical support to the Multi-User Engineering Change Proposal Automated Review System (MEARS) Program Office users as required via phone, email, fax, on-line systems, and/or in person. Develop and maintain high level of expertise with web-based application, user requirements and workflows....
-
Helpdesk Support Service Specialist, Intermediate
2 months ago
Huntsville, United States EMW Full timeProvide professional and personal direct customer service and technical support to the Multi-User Engineering Change Proposal Automated Review System (MEARS) Program Office users as required via phone, email, fax, on-line systems, and/or in person. Develop and maintain high level of expertise with web-based application, user requirements and workflows. ...
-
Helpdesk Support Service Specialist, Intermediate
2 months ago
Huntsville, United States EMW, Inc. Full timeJob DescriptionJob DescriptionProvide professional and personal direct customer service and technical support to the Multi-User Engineering Change Proposal Automated Review System (MEARS) Program Office users as required via phone, email, fax, on-line systems, and/or in person. Develop and maintain high level of expertise with web-based application, user...
