Call Center

3 weeks ago

Mesa, United States Express Employment Professionals Full time
Job DescriptionJob Description

Located in Mesa, AZ

Salary: $17/hr.

 

Education company is seeking call center representatives in their retention department. Employees will be reaching out to students who have fallen off their courses to get them back on track. 

  • Placing outbound calls to students utilizing a dialer system
  • Confirming their last date of attendance
  • Provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving students, offering assistance and support to login and complete coursework. 
  • Call students to inform them about their graduation next steps 
  • Guide callers through troubleshooting, navigating the education site or using the products or services
  • Review student accounts, providing updates and information regarding courses and finances
  • Collaborate with other call center professionals to improve customer service

 

This opportunity provides a fun environment with snacks, a ping pong table and a team-oriented support system. We are looking for candidates who enjoy being on the phone all day supporting people succeed and enhance their life by finishing their education goals. 

 

Full-Time M-F 8am-5pm

$17/hr

Temp to hire

 

Once you go on direct with the company, you will receive a pay increase, you will receive 401K with company match, medical, vision and dental insurance, vacation time and paid holidays.

 

Company DescriptionExpress Employment Professionals of Mesa, AZ is a leading staffing provider helping job seekers find work with a wide variety of local businesses.

Because we're locally owned, we live in and work in this community and have a vested interest in its success. In addition to our staffing services, our team is actively involved with a wide variety of causes and organizations that help strengthen our beautiful city.

Our Vision:
To help as many people as possible find good jobs by helping as many clients as possible find good people.Company DescriptionExpress Employment Professionals of Mesa, AZ is a leading staffing provider helping job seekers find work with a wide variety of local businesses.\r
\r
Because we're locally owned, we live in and work in this community and have a vested interest in its success. In addition to our staffing services, our team is actively involved with a wide variety of causes and organizations that help strengthen our beautiful city.\r
\r
Our Vision:\r
To help as many people as possible find good jobs by helping as many clients as possible find good people.

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