Volunteer Coordinator
2 months ago
The Volunteer Coordinator works under the supervision of the Regional Development Specialist of Chicago and is part of the Development & Fundraising department. The Volunteer Coordinator is responsible for coordinating volunteers for activities and programs ZFA organizes or sponsors in the Chicagoland region. They are to manage, coordinate, and supervise volunteer groups. They are tasked with overseeing the volunteer hiring process, scheduling volunteer hours, and ensuring volunteers are placed in roles best suited to their qualifications and interests. The Volunteer Coordinator will motivate, inspire, and retain volunteers that understand and support ZFA’s goal to provide help for those most in need.
Duties and Responsibilities
- Recruit, interview, schedule, place, and train volunteers for any programs, donation drives, food distributions, and community outreach events that require volunteer help.
- Organize and assign volunteering tasks for respective event.
- Establish strong and effective communication channels with volunteers to recruit for upcoming events and designate tasks.
- Reach out to new and established volunteers through phone and email when needed.
- Collect information on availabilities and qualifications of volunteers.
- Assign responsibilities.
- Supervise and coordinate.
- Stay up to date with events and programs ZFA is organizing or sponsoring.
- Produce schedules for volunteers based on time and date of event.
- Work with event leads and responsible staff to understand their needs and arrange volunteers accordingly.
- Lead orientation and training sessions to ensure volunteers are well informed on what tasks need to be completed, what the purpose of the ZFA event is, and how to perform their given roles.
- Maintain records on volunteers, volunteering activities, hours, and tasks assigned.
- Track volunteers who stand out in participation and work ethic and manage award programs for dedicated individuals.
- Provide verification documents of volunteer hours for students who request to receive credit for their volunteer hours.
- Curate and maintain a diverse volunteering base.
- Report volunteering activities in detail to supervisor.
- Document and record volunteer events in pictures, videos, and written material.
- Performs other duties as assigned.
Ongoing Related Responsibilities:
- Assist as needed with the planning, organizing, and execution of ZF general & outreach events.
- Develop and maintain databases including volunteer lists and potential volunteers.
- Assert a high standard of professionalism when exhibiting ZF; including in the form of event displays, visual materials, speech delivery, personal attire, etc.
- Remain adept at identifying and pursuing outreach opportunities.
Qualifications & Requirements
- Bachelor’s Degree in communications, or other relevant focus from an accredited college or university. Background in charitable work a plus.
- Minimum of 1-2 years of related work experience, working in communities.
- Strong project management and time management skills.
- Strong written and verbal communication skills.
- Strong decision-making skills.
- Strong organizational and delegation skills.
- Experience working in nonprofit environment.
- Deadline-driven, highly organized, team-oriented, and priority-focused.
- Proficiency in Microsoft Office applications required.
- Ability to exercise sound judgment.
- All applicants must be U.S. Citizen, U.S. permanent resident or otherwise legally authorized to work in the U.S. No visa sponsorships.
- Resolve issues as they arise.
- Be able to work independently and also within a team.
- Must have own means of transportation.
