Surgical Scheduler
7 days ago
Our practice is growing and we are adding a full-time surgical scheduler to our team
We are a busy cardiology practice with 4 locations (Dearborn, Taylor, Berkley, and Rochester) and 9 providers. This position will be located in our headquarter office in Dearborn.
The ideal candidate is reliable, has a positive attitude, and great work ethic.
Duties:
- Answer and respond to calls/emails from patients, their families, our office staff, and hospitals while providing excellent customer service
- Gather data and confirm accurate information needed to schedule procedures consistent with our procedures
- Ensure that necessary demographic, billing and insurance information is entered correctly into electronic medical records
- Accurately board procedures in advance and maintain a high level of organization
- Reschedule procedures as needed to accommodate emergencies or other unanticipated events.
- Promote proactive and positive communication with co-workers, patients, patients families, and hospitals
Qualifications:
- Experience in surgical coordianting/scheduling/boarding REQUIRED
- Experience in customer service REQUIRED
- Experiene in cardiology PREFFERED
- Experience with insurance authorizations PREFERED
We offer an excellent compensation and benefit package (health, dental, vision, matched 401k, PTO, paid holidays, paid lunch breaks) as well as the ability for growth.
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