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Customer Service

2 months ago

Pensacola, United States Della Infotech Inc. Full time
Job DescriptionJob Description

JOB DESCRIPTION:

Our Customer Service Representatives (Inside Sales) professionally represent the Company to our Customers with the knowledge and skills to provide them with the product or service they need.

 

Qualifications:

·         Good customer service and communication skills.

·         Reliable, organized, detailed, and focused.

·         Industry and sales experienced.

·         Moderate computer skills, including communicating internally and externally via email.

·         Work experience in Microsoft Office; proficiency in Excel.

·         Ability to multi-task and manage time well.

·         Knowledge of supply chain systems.

·         Knowledge of industrial products is helpful.

·         High School Diploma or GED

 

Responsibilities:

·         Respond to customer inquiries, provide quotes, and take customer orders.

·         Order and source products.

·         Negotiate sale and purchase prices.

·         Proactively generate sales and promote Company products.

·         Expedite backorders.

·         Assist with pulling inventory and preparing shipments.

·         Assist with customer returns.

·         Interact with customers and suppliers to obtain and fill orders correctly.

·         Troubleshoot customer concerns.

Company DescriptionDella Infotech Inc is in the staffing business for 10 years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.Company DescriptionDella Infotech Inc is in the staffing business for 10 years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.