Customer Service Representative

3 weeks ago


Southgate, United States General Linen and Uniform Service Full time
Job DescriptionJob Description

This position is located in Detroit, MI, USA.

 

We are seeking a Customer Service Representative to join our team You will perform administrative functions in a small office to help drive company success.

Responsibilities:

  • Administrative and office support activities for the sales department
  • Plan and schedule appointments and events
  • Conduct telemarketing calls,
  • Answer inbound telephone calls
  • Solve customer concerns
  • Develop and implement organized filing systems
  • Perform all other office tasks
  • Create excel spreadsheet
  • Manage CRM
  • Email communications

Qualifications:

  • Previous experience in office administration and customer service
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • ​Strong organizational skills
  • Experience in Microsoft Excel - Experience creating spreadsheets with formats and formulas

Perform a wide range of support to managers, and supervisors to facilitate the efficient operation of the organization. 50% customer contact via telephone.

Company DescriptionGeneral Linen and Uniform Service has been operating for over 100 years and is family owned. Our customers are restaurants, retirement homes, casinos, hotels, diners, medical facilities, grocery stores, coffee houses, banquet facilities, etc. We offer a flexible and casual work environment in a fast paced process and deadline oriented business. Opportunities for growth and advancement in the company Excellent benefits, we are in the heart of Detroit's redevelopment near the New Center area Visit www.general-linen.com.Company DescriptionGeneral Linen and Uniform Service has been operating for over 100 years and is family owned. Our customers are restaurants, retirement homes, casinos, hotels, diners, medical facilities, grocery stores, coffee houses, banquet facilities, etc. We offer a flexible and casual work environment in a fast paced process and deadline oriented business. Opportunities for growth and advancement in the company Excellent benefits, we are in the heart of Detroit's redevelopment near the New Center area Visit www.general-linen.com.

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