Operations Manager

2 weeks ago

Carson, United States Logistics by Supra, LLC. Full time
Job DescriptionJob Description

 

LBS OPS Manager

Transportation is a pillar for any supply chain, and at Logistics by Supra you are a part of everyday life; because a storm or the breakdown of a truck shouldn’t stop our customer's products from getting to the consumer when they need them the most. Working in transportation, you will be a part of our business. All members of our transportation teams ensure that the supply chain doesn’t break. They work tirelessly with internal and external parties to guarantee the best solution for the customer. If you thrive in a fast-paced environment, and you are looking for a good challenge to grow your career in transportation; LBS has the opportunity for you.

Job Description

To maximize the performance of the site by directing the daily, weekly, and monthly activities; providing leadership, motivation, training, and development of the staff; executing against customer requirements and achieving operational performance. To make Logistics by Supra the customer's provider of choice and a great place to work.

• Oversee the incoming orders.


• Ensure the terminal is meeting the expectations of customers in terms of pick-ups and deliveries.


• Work with Customer Service Reps and Dispatchers on problems and unresolved issues.

• Ensure the timely execution of pickup and delivery functions takes place on each customer order. Resolve and communicate to the customer any problems or issues with that customer's shipments.

• Stays abreast of market conditions (e.g.: capacity constraints, surcharges, etc.) and collaborates with the customer to evaluate trade-offs between transportation costs, inventory costs, and service levels.


• Leads and participates in delivering continuous improvement for the Carrier Programs.

• Manage activities to ensure a safe, secure, clean and fair work environment for associates.

• Set clear performance expectations and ensure individual accountability.

• Implement associate performance reviews, individual development plans, and succession plans as needed.

• Ensure company policies are communicated, administered, and enforced (i.e., accounting, operational, safety, regulatory, and administrative).

• Participate in managing turnover among hourly and supervisory staff consistent with the site turnover objectives.

• Ensure associates and supervisory staff have proper access to the necessary tools to perform their assigned duties and manage the availability and maintenance of those tools.

• Effectively interacts with account management teams to define objectives, scope, and deliverables of domestic and/or international transportation solutions.

• Provides consultation in the development and implementation of transportation solutions, including the concept of operations plans, staffing, and costing, systems concepts, commercial value propositions, etc.

• Operate within the agreed budget (P&L) for the site (allocation of overtime, purchasing, etc.)

• Develops and implements programs, processes, tools, and training to support effective domestic and/or international transportation solutions. Provides processes, tools, and training to business units (Company and/or Customer), including templates and tools for capabilities presentations, costing and pricing models, customer surveys and requirements assessment, the concept of operations, value propositions, commercial arrangements, reporting/KPI templates, transportation project plans, implementation strategies, and concepts.

• Establishes and monitors solution standards, relative to services offered and the associated costs (people, process, and technology) to ensure the effectiveness of presented solutions in terms of cost and value.

• Facilitates the transfer of knowledge and information between Solutions Development and Solutions Delivery teams upon successful award of business to ensure smooth implementation of the identified solution(s).

Required Education and Experience
• 2 years of experience in Domestic Transportation Operations, required
• Previous experience in a Third-Party Logistics (3PL) Transportation Management role, preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision, and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.

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