Automotive Service Manager

3 weeks ago


Roseville, United States R & R Car Company LLC Full time
Job DescriptionJob Description

About Us: We are dedicated to providing high-quality automotive services to our valued customers. We are the first point of contact for our pre-owned car dealership to condition the vehicles prior to sales.  We pride ourselves on our commitment to excellence, professionalism, and customer satisfaction. As we continue to grow, we are seeking a highly motivated and experienced Auto Shop Manager to lead our team and ensure the smooth operation of our facility.

Job Summary: As an Auto Shop Manager, you will play a pivotal role in overseeing all aspects of our auto repair shop operations. You will be responsible for managing a team of skilled technicians, maintaining exceptional customer service standards, and ensuring the efficient and profitable operation of the shop. Your leadership, organizational, and technical skills will be essential in driving our shop's success.

Key Responsibilities:

  1. Team Management:

    • Recruit, train, and supervise automotive technicians and support staff.
    • Foster a positive and collaborative work environment.
    • Conduct performance evaluations and provide coaching and feedback.
    • Ensure team members adhere to safety protocols and industry standards.
  2. Customer Service:

    • Interact with customers to address their automotive needs and concerns.
    • Handle customer inquiries, complaints, and provide solutions to maintain high levels of customer satisfaction.
    • Implement and maintain customer service best practices.
  3. Operational Excellence:

    • Oversee day-to-day shop operations, including scheduling, inventory management, and workflow.
    • Monitor and optimize shop efficiency to meet or exceed productivity and profitability targets.
    • Ensure compliance with environmental and safety regulations.
  4. Technical Expertise:

    • Possess a strong understanding of automotive systems and repair techniques.
    • Assist technicians in diagnosing complex vehicle issues when necessary.
    • Stay up-to-date with industry trends and technological advancements.
  5. Financial Management:

    • Manage budgets, control costs, and maximize revenue.
    • Prepare financial reports and forecasts for senior management.
    • Identify opportunities for revenue growth and cost-saving initiatives.
  6. Quality Assurance:

    • Maintain quality control standards and ensure the highest level of service and repair quality.
    • Implement and oversee regular quality inspections and testing procedures.

Qualifications:

  • Experience in automotive repair and maintenance
  • Strong leadership and interpersonal skills with the ability to motivate and mentor a team.
  • Excellent communication and customer service skills.
  • In-depth knowledge of automotive systems, diagnostics, and repair techniques.
  • Proficiency in computerized automotive repair software.
  • Budgeting and financial management expertise.
  • Strong problem-solving and decision-making abilities.
  • ASE certification and relevant automotive industry certifications preferred.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Employee discounts on automotive services.
  • Ongoing training and professional development opportunities.
  • A supportive and inclusive work environment.

If you are a dedicated automotive professional with a passion for delivering exceptional service and leading a dynamic team, we encourage you to apply for the Auto Shop Manager position. Join us in our mission to provide top-notch automotive solutions and help us drive the success of our auto repair shop.

Company DescriptionGreat Company Culture
Abundant Training & Professional Development
Outstanding Reputation
Passionate Team
Impressive Leaders & Role ModelsCompany DescriptionGreat Company Culture\r
Abundant Training & Professional Development\r
Outstanding Reputation\r
Passionate Team\r
Impressive Leaders & Role Models
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