Inside Sales Representative

4 weeks ago

Salina, United States Employbridge RMFG Branch 30048 Full time
Job DescriptionJob Description

Essential Duties and Responsibilities:

The Inside Sales Representative will be responsible for the following:

  • Manage price/delivery inquiries, formal quote requests, sales orders, and service orders. This includes processing, expediting, problem solving and basic technical support
  • Coordinate product deliveries between four production sites worldwide
  • Develop and foster relationships with customers, account managers, and project managers
  • Receive and resolve and/or escalate customer issues and inquiries
  • Maintain a customer focus while working in a fast-paced numbers driven environment
  • Meet and/or exceed all customer requirements in addition to departmental metrics
  • Embrace full “wing to wing” ownership of all commercial operations transactions
  • Understanding and knowledge of complex commercial terms, incoterms and ability to support point of contact to ensure execution of contractual terms
  • Assist the warehouse pull parts and take inventory

Must Haves:

  • Minimum 5 years of experience in sales or customer care
  • Required experience in any of the following industries :- 

oil & gas, power, heavy equipment, or automation & controls 

 

Preferred: 

·                     Proficiency with Microsoft Office including Outlook, Excel, PowerPoint, and Word applications

  • Experience with SAP
  • Experience with Salesforce

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