We have other current jobs related to this field that you can find below
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Bilingual Call Center Analyst
3 months ago
Silver Spring, United States Clark Creative Solutions LLC Full timeWe are seeking a highly motivated and customer-oriented Bilingual Call Center Representative to join our team. As a Bilingual Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who are fluent in both English and Spanish and have a passion for...
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Bilingual Call Center Analyst
3 months ago
Silver Spring, United States Clark Creative Solutions Full timeJob DescriptionJob DescriptionWe are seeking a highly motivated and customer-oriented Bilingual Call Center Representative to join our team. As a Bilingual Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who are fluent in both English and...
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Call Center Representative
1 month ago
Silver Spring, United States Clark Creative Solutions Full timeJob DescriptionJob DescriptionWe are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for someone who enjoys helping others and has strong...
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Call Center Representative
1 month ago
Silver Spring, United States Clark Creative Solutions LLC Full timeJob Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for so...
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Call Center Specialist
2 months ago
Silver Spring, United States ARTHRITIS & RHEUMATISM ASSOCIATES P Full timeJob DetailsLevel Experienced Job Location Wheaton - Wheaton, MD DescriptionJOB TITLE: Call Center Specialist **4 DAY WORK WEEK **COMPETITIVE BENEFITS PACKAGE **FREE PARKINGGENERAL STATEMENT OF DUTIES Answers all incoming calls for Wheaton, Chevy Chase, DC, Shady Grove, Frederick, Fairfax and OAC, schedules appointments, performs schedule confirmations and...
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Access Call Center Representative
1 month ago
Silver Spring, United States Children's National Health System Full timeEnsure accuracy of scheduling patients using the applicable scheduling system for the department: schedule routine and add-on exams; schedule complex radiological exams prior to the patient's arrival. Review patient Surgical Plan of Care from Physici Call Center, Representative, Technology, Insurance, Healthcare, Patient, Registration
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Access Call Center Representative
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Silver Spring, United States Children's National Hospital Full timeSchedule, pre-certify, verify and document procedures for ancillary services and minor surgical treatments. Serve as a liaison between call center, clinics, and external providers. Provide accurate documentation following all established protocols to register and schedule patients' appointments by telephone. Ensure that appointments are scheduled in...
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Call Center Representative
1 month ago
Silver Spring, United States Children's National Hospital Full timeRegister and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with parents, patients, physicians, community doctors/staff and other staff in a courteous manner. Responsible for obtaining and validating patient information from various sources and to ensure information entered...
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Call center representative
1 month ago
Spring, United States Randstad Full timeAs a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 28 global centers help 23 million people and their 11...
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Budget Formulation Analyst
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Silver Spring, Maryland, United States ASRC Federal Holding Company Full timeData Networks, Inc. (DNC), a subsidiary of ASRC Federal Holding Company, is seeking a Budget Formulation Analyst. This posting is in anticipation of a favorable award of a Task Order to support a client at the National Oceanic and Atmospheric Administration's (NOAA), National Ocean Service (NOS) Headquarters. The successful candidate will help create the NOS...
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Call center team lead
4 weeks ago
Spring, United States Randstad Full time*BYOD (Bring Your Own Device) No Chromebook, No MacBook* Client job description As a Call Center Team Lead, your focus will be on the overall development and management of Customer Service Representatives. You will coach your team to success and address performance deficiencies and reinforce positive behaviors. What you'll be doing: Conduct training for...
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Budget Analyst
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Sr. Budget Analyst
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Cyber Intelligence Analyst
5 days ago
Silver Spring, Maryland, United States PATIENT CENTERED SERVICES LLC Full timeJob Title: Target Digital Network Analyst (TDNA)Location: Multiple locationsJob Type: Full-TimeSecurity Clearance: Active TS/SCI with PolygraphJob Overview:We are in search of proficient Target Digital Network Analysts (TDNAs) to join our dedicated team at Patient Centered Services LLC. In this role, you will leverage your skills in Signals Intelligence...
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Threat Intelligence Analyst
6 days ago
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Budget Formulation Analyst
3 weeks ago
Silver Spring, United States ASRC Federal Holding Company Full timeData Networks, Inc. (DNC), a subsidiary of ASRC Federal Holding Company, is seeking a Budget Formulation Analyst. This posting is in anticipation of a favorable award of a Task Order to support a client at the National Oceanic and Atmospheric Administration's (NOAA), National Ocean Service (NOS) Headquarters. The successful candidate will help create the...
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Budget Analyst
3 weeks ago
Silver Spring, Maryland, United States ASRC Federal Holding Company Full timeData Networks, Inc., a subsidiary of ASRC Federal Holding Company, is seeking a Budget Execution Analyst to support a federal government client located in Silver Spring, MD. This posting is in anticipation of a favorable award of a Task Order to support a client at the National Oceanic and Atmospheric Administration (NOAA), including the National Ocean...
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Insurance Claims Analyst
23 hours ago
Silver Spring, Maryland, United States Community Clinic Inc. Full timePosition OverviewCommunity Clinic Inc. is dedicated to providing high-quality, accessible healthcare to our community, striving for a more equitable healthcare system for all.Role SummaryWe are looking for an Insurance Claims Analyst to act as a financial resource supporting our clinical services. The Insurance Claims Analyst will ensure that services are...
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Cybersecurity Risk Analyst
5 days ago
Silver Spring, Maryland, United States PATIENT CENTERED SERVICES LLC Full timeJob OverviewCompensation and Benefits:401(k) retirement planComprehensive health insuranceGenerous paid time offCompetitive salary structureFlexible working hoursPosition: Exploitation AnalystCompany Overview: PATIENT CENTERED SERVICES LLC is a prominent organization committed to safeguarding sensitive information and enhancing cybersecurity measures for...
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Policy Analyst
4 weeks ago
Silver Spring, United States DRT Strategies, Inc. Full timeJob DescriptionJob DescriptionDRT Strategies delivers expert management consulting and information technology (IT) solutions to large federal agencies, the U.S. Navy, state and local government and commercial clients in health care, technology, and financial services industries.The three letters of our name, DRT, stand for Driving Resolution Together, which...
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Call Center Analysts
2 months ago
This is a contract Call Center full time position for a bilingual (fluent in Spanish and English) Call Center Analyst. This person will manage a large number of inbound and outbound calls and emails in a timely manner. This person will perform address research, locate client information, and keep a record of all conversations in our call center database, in a comprehensible way.
- Have at least 2 years’ professional experience in Customer Service/ Call Center environment.
- Full time position 8:30 – 5:00 PM EST Monday – Friday
- Must be bilingual, fluent in Spanish and English, read, write and converse in both Spanish and English.
- Must have both oral and written communication skills.
- Must have experience answering the phone proficiently and professionally.
- Must be able to respond to client’s inquiries.
- Must be able to follow up on customer calls.
- Must be able to identify and escalate priority issues.
- Must be able to handle all outbound and inbound calls for the Call Center.
- Must have Microsoft and Adobe experience.
- Must be able to pass a background check/ government clearance.
- Must have maximum experience in a high-volume call center environment.
- Must have a high school diploma or higher.
- Must have minimal experience in skip trace.
- Must have soft phone experience.
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