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Electronic Technician I
2 months ago
As an Electronic Technician I, you will provide support and assistance in all aspects of product manufacturing for our wireless controls. Your role will involve production assembly, testing, and configuring devices via the echo web portal. Additionally, you will provide comprehensive technical support and training for our customers, including assisting with installation and testing alongside field technicians via telephone, email, or text.
Responsibilities:
- Assist in the assembly, testing, and configuration of wireless control devices.
- Use the web portal to configure and test devices according to specifications.
- Provide technical support and training to customers on product usage and troubleshooting.
- Assist field technicians during installation and testing via telephone, email, or text.
- Maintain accurate records of production processes and customer support interactions.
- Collaborate with the production team to ensure timely and efficient manufacturing processes.
- Identify and report any issues or malfunctions in the production process.
- Stay updated on product specifications, industry standards, and technological advancements.
- Follow all safety protocols and company policies.
Requirements:
- Associate degree (Preferred) in Electronics, Electrical Engineering, or a related field.
- Two years of relevant experience in a related field
- Experience in production assembly and testing of electronic devices.
- Strong technical troubleshooting skills.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Strong organizational and time-management skills.
- Attention to detail and commitment to quality.
- Previous experience in wireless controls or similar technology is a plus.
- Experience with commercial lighting and control systems is desired.
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