Service Dispatcher
1 month ago
Service Dispatcher Position:
We are seeking a detailed oriented and organized individual to join the Tungsten team as an HVAC dispatcher. As a dispatcher you will be crucial in coordinating and scheduling HVAC services, ensuring timely and efficient dispatch of technicians. Your ability to prioritize and communicate effectively will contribute to the smooth operation of our service department and exceptional customer service.
Location: Peoria, AZ 85345
Employment Type: Full time
Pay: $ 17.00- $ 24.00 Hourly
Benefits/ Perks:
- · Health Insurance
- · Dental
- · Vision
- · Life Insurance
- · Paid PTO and Holidays
- Profit sharing/401k
Responsibilities:
- · Receive incoming service requests and customer inquiries via phone and emails.
- · Gather information, including contact details, location, and HVAC issues description.
- · Scheduling and dispatching appropriate HVAC technicians to service calls based on skillset, availability, and proximity.
- · Coordinate and prioritize service calls to maximize efficiency and minimize travel time between jobs.
- · Monitor technicians progress and update customers regarding arrival times or any delays.
- · Scheduling Cranes and obtaining prices and ordering materials that are needed for jobs.
- · Communicate with technicians and provide necessary job details, including customer information, job requirements and special instructions.
- · Address customer concerns or escalations professionally and on time, ensuring customer satisfaction.
Experience/ Requirements:
- · High school or Equivalent
- · Proven experience as a dispatcher or in a similar role, preferably in HVAC industry.
- · Excellent verbal and written communication skills, multitask and prioritize with the ability to interact professionally with customers and technicians.
- · Strong organizational skills and the ability to Multi task and prioritize task in a fast-paced environment.
- · Proficient computer skills and experience using dispatching software or similar systems.
- · Strong problem-solving skills and decision-making skills.
- · Familiarity with local geography and routes for efficient dispatching.
No phone calls, please submit resume via e-mail
-
Dispatcher/service Coordinator
2 days ago
Phoenix, United States Williams Mechanical Services, LLC Full time**Job description** Dispatcher / Service Coordinator for Mechanical Contractor HVAC, Plumbing, Pipe-Fitting and Controls Full time Primary duties include: - Dispatching service work - Coordinating and scheduling project work - Managing schedule changes/conflicts throughout the day - Following up on job / project status - Communicating with technicians,...
-
Dispatcher/ Customer Service Representative
2 weeks ago
Phoenix, United States Pacific Office Automation, Inc. Full timeWe are looking for a Dispatcher/ Customer Service Representative to join our service team in our Phoenix, AZ branch. Responsibilities: Answer incoming support calls. Create support tickets on behalf of customers. Identify and escalate issues to Helpd Customer Service Representative, Customer Service, Dispatcher, Dispatch, Representative, Manufacturing,...
-
Dispatcher/ Customer Service Representative
2 weeks ago
Phoenix, United States Pacific Office Automation Full timeWe are looking for a Dispatcher/ Customer Service Representative to join our service team in our Phoenix, AZ branch. Responsibilities: Answer incoming support calls. Create support tickets on behalf of customers. Identify and escalate issues to Helpd Customer Service Representative, Customer Service, Dispatcher, Dispatch, Representative, Manufacturing,...
-
Phoenix, United States VIP Taxi Full timeDispatcher/Customer Service Agent **JOB DESCRIPTION** **Job Title**: Customer Service Agent **Department**: VIP Taxi **Job Status**: Full & Part Time **FLSA Status**: Non Exempt **Reports to**: MOD & Dispatch Manager **Amount of Travel Required**: No travel required **Positions Supervised**: None **Work Schedule**: Varies. operation is 7 days a week 24...
-
Dispatcher
4 weeks ago
Phoenix, United States ABM Industries, Inc. Full timeReporting to the Operations Manager, the dispatcher is responsible for dispatching of Janitorial Operations to various locations throughout the terminal. Works under general supervision following clearly defined procedures and policies This individua Dispatcher, Operations Manager, Dispatch, Customer Service, Shift Coordinator, Property Management, Driver
-
Dispatcher
2 weeks ago
Phoenix, United States ABM Industries, Inc. Full timePostion Summary: Reporting to the Operations Manager, the dispatcher is responsible for dispatching of Janitorial Operations to various locations throughout the terminal. Works under general supervision following clearly defined procedures and polici Dispatcher, Operations Manager, Dispatch, Customer Service, Shift Coordinator, Property Management, Driver
-
Dispatcher
2 weeks ago
Phoenix, United States Sonora Quest Laboratories Full timePrimary City/State: Phoenix, Arizona Department Name: Courier Svcs-Ref Lab Work Shift: Varied Job Category: Supply Chain POSITION SUMMARY The dispatcher coordinates the schedules and activities of the couriers, multi-route drivers, and hospital messengers. The dispatcher must be familiar with all courier and hospital routes; local and statewide....
-
Dispatcher
2 weeks ago
Phoenix, United States Sonora Quest Laboratories Full timePrimary City/State: Phoenix, Arizona Department Name: Courier Svcs-Ref Lab Work Shift: Night Job Category: Supply Chain Join a great team and do great work on behalf of better health in this fulltime night position in Phoenix, AZ. POSITION SUMMARY The dispatcher coordinates the schedules and activities of the couriers, multi-route drivers, and hospital...
-
Dispatcher
4 weeks ago
Phoenix, United States ABM Full timeDescription Reporting to the Operations Manager, the dispatcher is responsible for dispatching of Janitorial Operations to various locations throughout the terminal. Works under general supervision following clearly defined procedures and policies This individual provides extraordinary customer service to clients Establishes and maintains effective...
-
Customer Service/Dispatch
7 days ago
Phoenix, United States Quicksilver Express Courier Full timeJob DetailsJob Location Arizona Office - Phoenix, AZ Salary Range $18.50 Description Quicksilver Express Courier is an on-demand delivery company looking to hire a full time Customer Service Representative who will also cross train for a Dispatcher Position. This is not a call center position. If you are detail oriented and able to work well with others in...
-
Dispatcher
4 weeks ago
Phoenix, United States D2B Groups Full timeOur client currently seeking a skilled and organized Dispatcher to join their team. As a Dispatcher, you will play a key role in coordinating the schedules and activities of the field technicians. Your duties will include receiving service requests, assigning technicians to jobs, and monitoring job progress. You will communicate with customers, technicians,...
-
Dispatcher
4 weeks ago
Phoenix, United States D2B Groups Full timeOur client currently seeking a skilled and organized Dispatcher to join their team. As a Dispatcher, you will play a key role in coordinating the schedules and activities of the field technicians. Your duties will include receiving service requests, assigning technicians to jobs, and monitoring job progress. You will communicate with customers, technicians,...
-
Dispatcher
2 months ago
Phoenix, United States D2B Groups Full timeJob DescriptionJob DescriptionOur client currently seeking a skilled and organized Dispatcher to join their team. As a Dispatcher, you will play a key role in coordinating the schedules and activities of the field technicians. Your duties will include receiving service requests, assigning technicians to jobs, and monitoring job progress. You will communicate...
-
Dispatcher
2 weeks ago
Phoenix, United States ABM Full timePostion Summary: Reporting to the Operations Manager, the dispatcher is responsible for dispatching of Janitorial Operations to various locations throughout the terminal. Works under general supervision following clearly defined procedures and policies This individual provides extraordinary customer service to clients Establishes and maintains effective...
-
Dispatcher
4 weeks ago
Phoenix, United States ABM Industries, Inc. Full timeWorks under general supervision following clearly defined procedures and policies This individual provides extraordinary customer service to clients Establishes and maintains effective communication and working relationships with clients, co-workers, Dispatcher, Dispatch, Customer Service, Property Management, Driver, Equipment
-
Dispatcher
6 days ago
Phoenix, United States Parker & Sons Full timeOverview Parker & Sons is currently seeking a Dispatcher to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our dispatchers are responsible for scheduling and dispatching home services repair, installation and maintenance technicians to specified customer locations...
-
Dispatch Associate
4 weeks ago
Phoenix, United States GLOBAL MEDICAL RESPONSE Full timeDispatch Associate FULL-TIME Opportunity Starting Pay: $19.50 per hour * $1,500 bonus opportunity after 90-days* JOB SUMMARY Tired of doing the same thing day after day at your current job? Are you looking for a job where each day is different? Do you want a job where you are able to make a meaningful contribution to your community? Do you want to make...
-
Dispatcher Customer Service
1 month ago
Phoenix, United States R & M Wholesale LLC Full timeJob DescriptionJob DescriptionFast growing tow company looking for dispatcher / call take. Basic computer skills needed, professional phone skills, and bi lingual a plus. three shifts available. Will train right candidate.
-
Dispatch Associate
4 weeks ago
Phoenix, United States amr Full timeDispatch Associate FULL-TIME Opportunity Starting Pay: $19.50 per hour ***$1,500 bonus opportunity after 90-days*** JOB SUMMARY Tired of doing the same thing day after day at your current job? Are you looking for a job where each day is different? Do you want a job where you are able to make a meaningful contribution to your community? Do you...
-
Dispatch Associate
4 weeks ago
Phoenix, United States Global Medical Response Inc Full timeDispatch Associate FULL-TIME Opportunity Starting Pay: $19.50 per hour ***$1,500 bonus opportunity after 90-days*** JOB SUMMARY Tired of doing the same thing day after day at your current job? Are you looking for a job where each day is different? Do you want a job where you are able to make a meaningful contribution to your community? Do you want to make...