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Center Assistant/Teacher Assistant
3 months ago
JOB TITLE: Center Assistant/Teacher Assistant
DIVISION: Learning Center
REPORTS TO: Center Director
GENERAL SUMMARY
The Center Assistant is responsible for leading the day-to-day administrative tasks in the Center such as phone reception, word processing, data entry, filing, market research, and other administrative tasks. The Center Assistant provides a positive first impression for potential and existing customers, fields calls from customers, schedules appointments, and coordinates community and school marketing events.
ESSENTIAL JOB FUNCTIONS
· Leads day-to-day administrative tasks such as timely and high quality phone reception, word processing, data entry, filing, and other administrative tasks
· Greets and assists students, parents, and potential customers according to Sylvan standards
· Fields inquiry calls from potential customers; Fields calls from current families
· Schedules assessments, tours and Welcome Conferences according to Sylvan Standards; Manages scheduling changes of current families
· Assists Center Directors and Directors of Education with preparing materials for parent conferences, assessments, tours, and other customer appointments
· Assists Center Directors with other day-to-day tasks of running the Center such as managing billing, collecting payments, and maintaining Center supplies
· Assists Center Directors with maintaining the professional appearance of the Center according to Sylvan standards
· Supports standards and procedures to ensure student safety and well-being
· May assist teachers with preparation for instruction; Gathers and prepares materials as appropriate
KNOWLEDGE REQUIRED
· Customer service experience; Retail sales experience preferred
· Experience using full suite of Microsoft Office applications and other standard business applications
· Knowledge of general office equipment such as copiers, printers, and office phones
SKILLS AND ABILITIES REQURED
· Strong customer service, interpersonal and communication skills
· Strong word processing, data entry, and other administrative skills
· Proven ability to effectively use consultative sales skills when serving customers
· Proven ability to communicate effectively in writing; Ability to proofread and edit copy
· Strong organizational skills; Proven ability to manage multiple tasks and be flexible
· Ability to occasionally lift and/or move up to ten pounds
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.
Availability
· Monday-Thursday 1pm-7pm
· Saturday 9am-3pm
Job Type: Part-time
Salary: From $16.50 per hour
Benefits:
- Flexible schedule
- Referral program
Schedule:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
All employees & customers are required to wear a mask indoors.
Application Question(s):
- Please list any relevant coursework in STEM.
Education:
- High school or equivalent (Required)
Work Location: In person
